NYU Langone Medical CenterReviews of nyulangone.org

This hospital employs nurses that verbally assault visitors for absolutely no reason. I was standing still near the entrance of the visitor door because I had just got done talking to a nurse about my name tag before going through to see a family member in the emergency for the second time when all of a sudden from my right a nurse wheeling out a patient SCREAMS from the top of her lungs "You HAVE to WAIT, you HAVE to WAIT, you HAVE to WAIT". I turn to look at the nurse I was just talking to and she motions for me to move forward and as I do I stare at this woman to understand why she just lashed out at me with such hostility. She repeats herself. Then another visitor, a man, points to himself to double check if she was talking to him, and she says "No, I was talking to that young lady right there" and points her entire arm out to me. She was too afraid to say yes to him because she knows he would've taken action against her exceedingly rude, unacceptable and unprofessional behavior just like what I'm doing. I've been here several times before, I know how things work. Last time a man opened the door for me and it wasn't her. I was also standing the furthest away from the door. She attacked me because she felt like she could get away with it. That is unacceptable. The fact she is apparently a nurse is laughable. If she did this to me, I wonder how she behaves toward actual patients! She pointed out that I was young so I'm taking this as an act of discrimination and ageism. This type of behavior is absolutely deplorable. I don't know where she gets the energy to behave this way at 3am. I reported her to her charge nurse by calling and speaking with the nurse manager's office. I have also called and left a message with the NYU Langone Patient Relations. More action shall be taken if there is no confirmation of her facing consequences for her actions. Description: Black Female, Short around 5'2, Fat, Dark brown skin, big round dark eyes. Wore a turquoise cap and dark blue/gray scrubs. She sits behind the curtained area in the waiting room near the front of the visitor door.

I went to NYU Langone in Harrison NY yesterday. I entered the office and was greeted by a welcoming receptionist. She was very kind and helpful. I did the check in and waited about 2 minutes to be called in for an x-ray. The tech greeted very nicely and explained to me what he was going to x-ray. He was excellent and very kind. I them waited about 2 minutes to be called in to see the Dr. The assist asked a few questions. She was very sweet. Soon after Dr. Deshmukh came in. Very nice greeting. He explained the findings on the x-rays and options for treatment. I choose he option that he suggested. He took the time to listen to me and and any questions I had. I didn’t feel rushed at all. I highly recommend him. If I could give him a sore of 10, I would. The entire staff in the office was welcoming , friendly and kind. They all deserve a score of 10

My recent experience at NYU Langone with Iliana Gonzalez went smoothly she is a true professional who was knowledgeable & polite I just want to thank her for the extra effort she took to make me feel comfortable!

Absolutely terrible experience. My mother had surgery here, and the way our family was treated afterward was completely unacceptable. I couldn’t even see my own mother after her surgery, which was incredibly upsetting and frustrating. The lack of communication and compassion from the staff made an already stressful situation even worse. When someone you love is going through surgery, the least you expect is clear communication and some basic understanding for the family. Instead, we were left feeling ignored and completely in the dark. I understand that hospitals have policies and procedures, but there should also be some consideration for the family, especially immediately after surgery. This experience was extremely disappointing, and I would seriously think twice before choosing this hospital again.

This review is regarding The NYU Langone Dermatology Department. After coming two hours to see my NYU Dermatolgist for over two years, I just received a robo-message from NYU informing me that her NYU Langone Dermatology practice no longer takes my insurance. No personal phone call from a staff member, no nothing. This has happened to me repeatedly at NYU. I will now have had over 5 Dermatologists in the last 5 years. All of their talk about "we care" and "patient care" is just baloney. NYU Langone should change their slogan to "Show Us the Money", because that's all they truly care about. Unless you have fancy insurance, you are treated like disposable garbage.

I dropped a plate in my kitchen this morning, and a piece of it cut my big toe. Blood was pouring out at an alarming rate, so I wrapped a towel around my foot to apply pressure and jumped in an Uber to the NYU Langone Emergency Room. As soon as I was wheeled into the ER, I was immediately taken to the check-in window. They asked for my driver’s license, and because of my condition, I was told, “We’ll get your insurance later.” That simple response immediately reassured me that taking care of me was their priority. I went through triage and was quickly seen by Dr. Mary Stoa, who assessed the injury, cleaned the wound, placed three stitches, and gave me a tetanus shot. She also consulted with Dr. Christopher Kushner, who was equally professional and reassuring. I can't say enough good things about these two physicians and all of the staff with whom I interacted with today. The level of care, professionalism, efficiency, and compassion I experienced at NYU Langone’s Emergency Room was outstanding. From the doctors and nurses to the triage staff and everyone working behind the scenes, every person I encountered was focused on providing excellent care. I am incredibly grateful to have access to this kind of healthcare. 10 out of 10.

The doctors and staff are incredible. They are compassionate, professional, and truly top-notch. Unfortunately, NYU Langone is extremely overbooked and understaffed. Appointments with doctors can be booked six months out, and many of its internal systems and processes feel disorganized, confusing, and unnecessarily difficult to navigate. The doctors and staff deserve tremendous credit, but the priorities and financial greed of the institution’s leadership and stakeholders often create a chaotic, unclear, and genuinely awful patient experience. According to NYU Langone’s 2024 nonprofit tax filing, its then-CEO received more than $30 million in reportable compensation, while several other senior executives received more than $5 million each. That makes the six-month appointment waits, overworked staff and administrative chaos even harder to accept.

I have always trusted and have been grateful for NYU. But their location and Suffolk county in Patchogue is horrible. My wife went there feeling unstable on our feet, nauseous and her blood sugar skyrocketing. She left with all the same symptoms after they discharge her. Her team had no communication with each other and the care manager promised she wouldn't be discharged without a diagnosis or treatment plan. They threatened each day to discharge her and on the 5th day they wheeled her outside in a wheelchair and left her standing for 45 minutes by herself inn the hot sun while her symptoms was still raging. They gave her no doctors to follow up with and no prescriptions for medications. Not even for blood sugar which was over 264. This hospital is the shame of NYU. Stay away!