NycphonebuyerReviews of nycphonebuyer.com

Horrible stealing people’s phones

This company is scam. Stay far, far away! I have been waiting for my payment for 4+ months. Wish there was a negative star optoi. First they low balled me on the offer, stating it was in fair condition. In reality, it was in excellent condition, both internally externally. After weeks of waiting for payment, I sent a text and was informed that they no longer sending checks. They asked for me to submit my bank information, which I did and told that I would get my payment direct deposited the following week. Two weeks then went by and no payment was received. I reached out by text, no response. I sent emails, no response. I called trying them directly, they conveniently never answered the phone. Left voice mails and no return call. In the meantime, I'm sure they they resold phone and made a good profit. I tried to give them chance after chance to make this right and they choose not to. I should of done better research before trusting company many have similar situations. Again, do yourself a favor and don't even attempt to trust this unethical company.

SCAM SCAM SCAM DO NOT USE! DO NOT USE! Check they sent bounced 3 times and now that bank account has been closed!

It took over a month to get a payment for a simple trade-in sale. This company proves to be hard to get ahold of during my experience. - I sent in my Nintendo Switch to sell, it arrived to them on May 6th. - I texted their support number on May 13th after not seeing an update and got a message that the number wasn't accepting texts. - I then contacted them by email and web form on May 14th, finally then got a response that same day to accept an updated offer to a difference in device condition. I accepted the offer the same day. - After 2 weeks of no response & no payment, I submitted a web form contact on May 28th about the payment status, I received no response. - I them attempted to call them on June 5, and instead got a message that their phone number was not accepting calls. - That same day I replied to one of their Facebook posts about a delay in processing, to which I finally got a reply in Facebook Messenger. They then immediately ghosted me after sending their first message. - 5 days later on June 10th I decide to contact them by email again, and only then do I FINALLY get payment sent to me. I thought I would get a good experience with a small business compared to larger companies, especially since SellCell reported that NYC Phone Buyer had a high trade-in rate, but I was proven wrong. I would recommend going with one of the slightly larger device selling companies as you will have a much better experience there.

SCAM ALERT! Bait and switch. DO NOT work with this dude. I sent this man a brand new phone and he replied back that it had screen damage and cycle damage and dropped the quote by $300. Then he didn't send my devices back. The address in Albany is a UPS Store. He also has Swappa, EBay, and IG accounts. I've started a class action lawsuit against him. Hit me up to join and there's no fee as the lawyers are taking this on pro bono.

DO NOT SELL TO THEM!!! Where to begin…my son sent them his apple watch to sell months ago. They came back with a lower offer then they originally quoted (watch was in perfect condition as it was never used) and my son accepted because it was already taking so long. They kept saying they were going to send payment and never did, so my son told them to send his watch back. After waiting awhile again, he gets a package from them today. Keep in mind his watch was a black apple watch with a black band. They sent him a damaged rose gold colored watch. This is the most unprofessional, scamming company I have ever seen! Smh.

YET ANOTHER SCAM BY FELDON RICHARDS AND CREW . F THESE PEOPLE . I HOPE YOU GET CANCER AND DIE AFTER A LONG ARDUOUS BATTLE !

They offered me a pittance for my phone and then sent two checks that both bounced! Horrible business