Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
296 reviews
NuvaneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nuvane is a next-generation longevity skincare brand that combines advanced AI technology with dermatologist-formulated treatments to deliver truly personalized skincare. Powered by our proprietary SenoP3™ peptide technology, a breakthrough blend of three synergistic peptides that penetrate deep into the skin to target cellular aging, Nuvane offers custom treatment kits tailored to each individual's unique skin profile.Our approach begins with a short quiz and AI-powered skin analysis that evaluates a wide range of factors contributing to skin aging, from skin tone and texture to sun damage, sensitivity, and hormonal influences. Based on this analysis, we create a personalized skincare kit featuring dermatologist-formulated products including custom face creams, vitamin C serums, marine collagen supplements, and advanced eye creams.Backed by over 30 years of research, 80+ clinically proven ingredients, and more than 500 clinical studies, Nuvane delivers science-backed results. In an independent IRB-approved clinical study, 4 out of 5 participants saw overall skin improvement and a reduction in facial fine lines within just 4 weeks.Every Nuvane customer receives ongoing expert supervision with unlimited dermatologist chat support, ensuring real-time adjustments to their skincare routine as their skin evolves. Nuvane is dermatologist recommended and committed to helping people achieve healthier, more radiant, youthful-looking skin through the power of personalized science
Nuvane (nuvane.com) has 296 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
296 approved reviews, newest moderated first
I have seen improvements in the overall color of my skin and tightness.
By Hannah D.
Response from Nuvane· Oct 24, 2026
Hi Hannah, Thank you so much for your lovely review! We’re so happy to hear you’re feeling great about how your skin looks and feels. It truly means a lot to be part of your skincare journey. If you’d like personalized recommendations to build on your progress, feel free to reach out to us at [email protected].
Upon running out of my moisturizer I unscrewed the cap to find a thimble sized cavity in which was 1000 times smaller than the size of the bottle. RIPOFFS!
By Heather B.
Works great. My skin feels and looks better.
By Mike M.
Response from Nuvane· Oct 22, 2026
Hi Mike, Thank you so much for your lovely review! We’re so happy to hear you’re loving how your skin looks and feels. Should you need anything at all, you can always reach us at [email protected].
I did not sign up for a subscription, nor did I hear from anyone at the company from the first purchase. Nuvane automatically charged me and changed my account to a subscription. Now, they're saying they cannot refund or cancel the order that I did not order!
By Karen J.
Response from Nuvane· Oct 25, 2026
Thank you for bringing this to our attention, Karen, and please accept our apologies for the distress caused by the unexpected subscription and charge. We understand that you believe you only made a one-time purchase, and we recognize how concerning it is when subsequent billing does not match your expectations. Our team would appreciate the opportunity to review your account and the refund request, so please email us at [email protected].
With just 4 products, marine collagen, advanced firming eye cream, vitamin C serum, and bakuchiol cream; I've had good results over only 5 or 6 weeks. The depth of the lines from my nose to the corners of my mouth are shallower. And not only are the circles under my eyes significantly lighter. My four year old noted the yucky purple under my eyes last month (it wasn't horrible, but kids are honest). Yesterday she told me I am beautiful. My 50th is coming up and this feels great. The clock on my face has turned back at least 6 years. What I would have liked was an email with a routine for what I ordered. That would have been the cherry on top for personalization. I had to Google which products were for the day vs. the night routine.
By Keira B.
Response from Nuvane· Oct 21, 2026
Hi Keira, Thank you so much for sharing such a heartwarming review! We love hearing how confident you feel heading into your 50th, and your daughter’s sweet words truly made our day. We also appreciate your thoughtful feedback about receiving a personalized routine guide with your order, and we’ve shared it with our team. In the meantime, we’d be happy to put together a day and night routine for the products you’re using, so please reach out to us at [email protected] and our team will be glad to help.
I have been drinking the Nuvane for almost 2 months. I have started to notice a difference in my skin. My friends have asked me what I was doing. I told them about Nuvane.
By Mary P.
Response from Nuvane· Oct 21, 2026
Hi Mary, Thank you so much for sharing your experience! We’re so happy to hear you’re enjoying your Nuvane drink and feeling great about your skin after almost two months. It truly means the world that you’ve been sharing Nuvane with your friends. Our team is always here to support your next steps, so don’t hesitate to reach out at [email protected].
My face glows with these products. I love them!
By Juanita C.
Response from Nuvane· Oct 21, 2026
Hi Juanita, Thank you so much for your wonderful review! We’re so happy to hear you’re loving your products and that your skin is feeling radiant. If there’s ever anything we can do for you, our team would be happy to help at [email protected].
I don’t find the vitamin c serum or retinol as good as other brands I have used. Ive been using the products for several weeks and have not noticed any improvements. I also didn’t realise I had subscribed to the products until $160 was taken out of my bank account. When I contacted the company to tell them I didn’t subscribe to their products, they told me that actually I had and the products were already on the way and so there was nothing they could do. This was one month after my original purchase and they sent 2 more bottles of vitamin c and 2 retinol. Does anyone want them? Such a bad experience.
By Emily C.
Response from Nuvane· Oct 25, 2026
We're sincerely sorry for the frustration and disappointment you've experienced, Emily. We understand that receiving an unexpected charge and additional bottles of products, particularly when you're not satisfied with their performance, can be incredibly upsetting. If you'd like us to look into the subscription and billing concerns you've raised, please reach out to [email protected] so we can review your case.
