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NutrisenseReviews of nutrisense.io

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The Fair Hearing score

4.5/ 5

Excellent

864 reviews

Nutrisense4.5Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Nutrisense

At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.

Nutrisense (nutrisense.io) has 864 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: nutrisense.io
Website: nutrisense.io
Category: Wellness & Spa
Listed on The Fair Hearing: 2026

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Nutrisense reviews

864 approved reviews, newest moderated first

Jul 11, 2024
Outstanding Customer Service
I was very happy with the customer service I received! I was given different options to try and when those didn't work they quickly made it right by sending me a replacement.
By Shannon M.
Response from Nutrisense· Jul 16, 2024
We're thrilled to hear you had a positive customer service experience! High fives to the support team for offering different solutions and then quickly resolving the issue with a replacement. Thanks for the fantastic review! Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 11, 2024
Nutrisense is always quickly responsive.
Nutrisense is always quickly responsive to any queries or issues. Only once did I receive inaccurate information, but it was resolved without a problem. It's convenient to be able to message the support team via the app.
By Luis G.
Response from Nutrisense· Jul 16, 2024
Thanks for sharing your experience with Nutrisense customer support! We're thrilled to hear we're typically quick and responsive to your questions and issues. Our goal is to continuously improve and provide the best possible experience for our users. Thanks for your feedback! Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 10, 2024
I would like that say thank you to the…
I would like that say thank you to the support team of Chiemi and Alina for helping my with my question regarding my package for my CGM's. The items that were missing was the alcohol and patch covers for the CGM's. And they were able to direct me in the right direction to receive those items.
By Victoria D.
Response from Nutrisense· Jul 16, 2024
Thanks for letting us know about your experience with our customer service team! We're happy to hear that Chiemi and Alina were able to assist you with the missing items for your CGM sensors. High fives for Chiemi and Alina for their helpfulness and for getting you the information you needed! Thanks again for the positive review! Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 10, 2024
CGM stopped working in less than 24…
my cgm stopped working in less than 24 hours. I reached out to customer support and Jennifer was extremely helpful and was able to get the problem rectified.
By dahlia F.
Response from Nutrisense· Jul 16, 2024
Thanks for reaching out about your CGM malfunction. We sincerely apologize for the inconvenience caused by the sensor stopping work in less than 24 hours. That's definitely not the experience we want you to have with Nutrisense. We're thrilled to hear that Jennifer from our customer service team was able to rectify the problem and provide excellent service. High fives for Jennifer! Getting you back on track quickly is important to us. Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 10, 2024
Nicole is the best
Nicole is the best. The app robot is the worst.
By David H.
Response from Nutrisense· Jul 16, 2024
Thanks for your feedback about your experience with Nutrisense. We're thrilled to hear you had a positive interaction with Nicole from our customer service team High fives for Nicole! She works hard to provide excellent service, and we know she'll be happy to hear your kind words. We understand your frustration with the app robot. While it can sometimes provide a quick starting point, it's definitely not a replacement for the personalized touch of a real person. Our team is constantly working to improve the app experience, and your feedback is valuable. Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 9, 2024
My customer service agent was VERY…
My customer service agent was VERY helpful and prompt! Understood my situation via email without a lot of back on forth. GREAT SERVICE, GREAT PRODUCT!
By Robert M.
Response from Nutrisense· Jul 16, 2024
Absolutely fantastic review! We're thrilled to hear you had a smooth and helpful experience with our customer service team. Keep on crushing your health goals, and thanks for letting us know about your positive experience. Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 9, 2024
Unbeatable customer service.
The product does exactly what it promises, but the customer service impressed me most. I felt listened to and cared for... companies don't do that anymore.
By CARRIE L.
Response from Nutrisense· Jul 9, 2024
That's what we love to hear! Nutrisense is all about providing a comprehensive experience, and we're thrilled that both the product itself and our customer service exceeded your expectations. It means a lot to know you felt listened to and cared for - that's exactly the feeling we strive to create! Thank you for recognizing this! Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 9, 2024
Excellent experience
Jennifer was quick with her response and jumped to a solution for me. I appreciate her professionalism and great attention to my question.
By Irene D.
Response from Nutrisense· Jul 9, 2024
That's fantastic to hear! High fives for Jennifer. Providing prompt, professional service and jumping right to a solution is exactly what we strive for at Nutrisense. We're thrilled she could address your question with such great care. Jennifer will be happy to hear your kind words! Thanks for letting us know about your positive experience. Keep on crushing your health goals with Nutrisense! Best regards, Juan your Nutrisense Customer Support Team Lead
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