NutrisenseReviews of nutrisense.io

Response from Nutrisense· Jan 16, 2023

Hey Helen! Thanks for your review! We're so happy to hear the learnings from the CGM help you understand what diet and habits work best for you without needing to "cherry-pick" (dad joke moment). We're open for anything else we can help with!

Response from Nutrisense· Jan 16, 2023

Thank you for taking the time to leave a review and for your kind words about our application and scanning process. We are delighted to hear that our dietitian support was helpful and that you found our suggestions easy to incorporate into your routine. We are constantly working to improve our services and your feedback helps us to do that!

Response from Nutrisense· Jan 11, 2023

Hi Wilco, Mariano here, part of the Customer Experience Team with Nutrisense. Thank you for sharing these concerns with us. I have reached out your way to talk through your concerns directly. We apologize for any confusion caused by the renewal disclaimer on our signup form and will make sure to highlight it with more clarity to ensure our membership offerings are as clear as they can be. Regarding your concern about the bandages, our support team is always more than happy to connect with you directly on getting badges sent to you. We try to be environmentally conscious of not sending more than 2 by default. Thank you again for voicing your concerns and I look forward to speaking with you soon!

Response from Nutrisense· Jan 10, 2023

Hey Gregory! Thank you for taking the time to share your positive experience with our service! We're glad to hear that our dietitian was able to assist you in identifying the foods that were causing your glucose levels to spike, and helped you find a diet that works for you. We're thrilled to hear that you've been able to maintain your glucose levels within range, and we're here to support you in your ongoing health journey. If there's anything else we can do to assist you, please don't hesitate to reach out to support and ask for Mariano!

Response from Nutrisense· Jan 10, 2023

Hey Dorothy! We're so glad to hear everything has been going smoothly! It's great to hear that your dietitian is being a great fit for you. We believe that working with a knowledgeable and experienced professional is the KEY differentiating factor in a CGM program so we're happy it's working out great for you! We're also glad to hear that you find our app to be useful, it's designed to equip you with a wide range of information on various topics so that you can dive deep and easily understand others. Thank you for taking the time to share your positive experience and for your continued support. We're here to support you in your health journey!

Response from Nutrisense· Jan 10, 2023

Hello Diana! We're happy to hear our device has been helpful in understanding the impact of food on your body, I agree that having results in real-time can be motivating! Thanks for sharing your positive experience and let us know if you have any questions or concerns!

Response from Nutrisense· Jan 10, 2023

Thanks a lot for sharing positive experience! We're at your service over at [email protected] for anything you'd need help with or would like to share for improvement ideas as well! 💚

Response from Nutrisense· Jan 10, 2023

Hello! This is Mariano from Nutrisense leadership. Thank you for taking the time to share your experience with our continuous glucose monitoring (CGM) device. We're glad to hear that it was helpful in connecting what you ate with how it affected your body, and that it was easy to use. We apologize that you found the communication with our nutritionist to be awkward and we would like to make sure you have the best experience possible. Our team will get in touch with you to review the possibility of a video call with one of our dietitians if that is something that you would like to try! We apologize for any inconvenience you may have encountered with the educational material being buried or with your new month’s devices being delayed. Rest assure that your feedback is taken into consideration and we will work to improve on these areas. Please don't hesitate to reach out to our support team if you have any other concerns or questions, they will be more than happy to assist you and help you get the most out of our service.