Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,783 reviews
NurxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.
Nurx (nurx.com) has 1,783 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
1,783 approved reviews, newest moderated first
This company is easy, reliable and affordable! Absolutely love my subscription
By Ashley
Response from Nurx· Feb 27, 2026
We're happy to hear that our service is easy, reliable, and affordable for you! Thank you for your subscription and positive feedback.
Nurx is fantastic! I’ve been using them for more than 3 years. You can get all of your prescriptions in one place and they make it easy even if you don’t have insurance. I’m very happy with the Dr’s and my treatments.
By Dannete
Response from Nurx· Feb 27, 2026
We're happy to hear that you've had a fantastic experience with us for over three years. It's great to know our services have made managing your prescriptions easy, even without insurance. Thanks for your positive feedback!
I love the ease if NuRx and have been using them for years. Shipping and consult are fast.
By Jessi V.
Response from Nurx· Feb 27, 2026
We're so glad that our services have been easy for you to use over the years. We appreciate your feedback on our fast shipping and consultations!
I've been using Nurx in New York and have had no issues. Shipments always come on time, their customer service/chat is great and works with my Cigna insurance.
By Jielin E.
Response from Nurx· Feb 27, 2026
We're happy to hear that you've had a great experience with on-time deliveries and helpful customer service while using your Cigna insurance in New York!
Scammy yearly renewal fee even though my prescription has never changed. And they randomly just forget to ship it.
By Kat Elizabeth K.
Response from Nurx· Mar 3, 2026
We appreciate you taking the time to share your feedback. We give all concerns serious consideration.
Always on time. Accepts insurance
By Carrie
Response from Nurx· Feb 27, 2026
We appreciate your feedback and are so glad that we could meet your needs regarding timeliness and insurance.
I’ve tried canceling my Retin A prescription. Every 90 days, I’m still being billed
By Kelli
Response from Nurx· Mar 3, 2026
We appreciate your feedback and are sorry to hear about your experience. We take your concerns seriously and we're looking into this matter for you.
I switched to Nurx after Pill Club shut down. The switch was easy and seamless. The communication I have with the Care team is great. I do however miss the little gifts and samples that Pill Club had in the deliveries. But aside from that it is a good company and the prices are not unreasonable either.
By Kitty
Response from Nurx· Feb 27, 2026
We appreciate you sharing your experience! We're happy the transition was seamless and that our care team is helpful. We acknowledge your feedback about the missing gifts and samples. We'll keep this in mind as we work to improve our service.
