NurxReviews of nurx.com

Easy, automatic friendly

Every time I reach out to Nurx, customer service is quick and very helpful. My provider listens to me and allows me to make informed health decisions. I appreciate the fact that I can reach out anytime and have the accessibility of the app to communicate and fill prescriptions.

Easy to renew prescriptions. Staff and doctors act fast during the renewal process.

I appreciate the prompt responses and pricing is great with or without insurance.

Quick, easy and inexpensive. Excellent customer service. Highly recommend Nurx!!

I received a message stating that my insurance did not cover my birth control, even though my insurance was already on file. I re-uploaded my insurance card (the same active card I had been using) and messaged to confirm the update. After that, I did not receive any response for days. Since I hadn’t heard back, I followed up again and was told that I would need to contact my insurance company. I explained that my insurance was still active and that I had already re-uploaded the same card that was on file. However, it still appeared that no one had actually rechecked the updated information. I had to message again and specifically ask them to re-verify the insurance I had uploaded. Only after I said this did they suddenly approve the prescription and send my birth control that same day. This situation reflects poor follow-through and lack of attention to patient communication. Insurance information should have been rechecked when I updated it or at least when I first raised the issue. Instead, it required multiple follow-ups from me before anyone actually verified it and resolved the problem.

Convenient! Better then going to a dr. Been using Nurx for probably 3-5 years now!

So convenient!