Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,783 reviews
NurxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.
Nurx (nurx.com) has 1,783 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
1,783 approved reviews, newest moderated first
Great service
By there
Response from Nurx· Dec 21, 2023
Hi, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Always helpful and on time.
By Debbie
Response from Nurx· Dec 21, 2023
Hi Debbie, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Tried to cancel subscription multiple time but order was charged and shipped anyway.
By Jennifer G.
Response from Nurx· Dec 21, 2023
Hi Jennifer, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
insanely slow responses
By there
Response from Nurx· Dec 21, 2023
Hi, Thanks for taking the time to offer us feedback! We strive to put our patients first so if there is anything we can do to be better, please let us know. Take care! - Nurx Quality Assurance
My prescription was cancelled with no explanation
By Dawn
Response from Nurx· Dec 21, 2023
Hi Dawn, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Total scam. I reached out to get a one time prescription to take as needed with no refills. I paid $90 for the appointment and prescription- fair price. However they sign you for a monthly subscription of $55 even though you may never use the medication going forward or need their services. It’s a scam - you are better off the traditional way of seeing a real Dr who wouldn’t charge you a on going “subscription” charge.
By Tim D.
Response from Nurx· Dec 21, 2023
Hi Tim, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Great and convenient service. Clear communication. Great visits virtually (by text) with provider. Recommend to everyone I know.
By James
Response from Nurx· Dec 21, 2023
Hi James, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Smooth and quick process. Fast shipments. And works with my insurance.
By Jey
Response from Nurx· Dec 21, 2023
Hi Jey, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
