NuamoreReviews of nuamore.com

Response from Nuamore· Sep 4, 2026

Hi Ilie, Thank you so much for sharing such a thoughtful review! We’re absolutely delighted to hear that the quality, colors, and overall look of your pieces exceeded your expectations. It means so much to know that Nuamōre changed your first impression and that you’d choose us when looking for a special piece for someone else. We truly appreciate your support and recommendation! Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 13, 2026

Hi Gloria, thank you for taking the time to share your experience, we'd like to walk through what happened and provide more details. When you first reached out, our team asked for a few clear photos of the watch to review the condition, and once we received those, we followed up personally, our team manager even tried calling you directly to talk through the issue and make sure everything was properly understood. After reviewing everything, we also reached out on Instagram with instructions on how to adjust the strap using the included resizing tool, since this is something that can usually be done at home in just a couple of minutes. Alongside that, we offered a free return and exchange, so you could get a different size or style that felt right for you at no cost. We haven't heard back since that offer was made, and we want to be clear that this hasn't been closed on our end, we're genuinely happy to help make this right whenever you're ready. Please feel free to reply to our last message or reach out directly at [email protected]. We take every piece of feedback seriously, and we hope we get the chance to turn this experience around for you.

Response from Nuamore· Sep 2, 2026

Hi Gia, Thank you for sharing this lovely review! We’re so happy to hear your sister is enjoying her watch and that she loves how versatile and high-quality it feels. It sounds like you chose a wonderful gift for her! 💙 Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 2, 2026

Hi Suze, Thank you for sharing such honest and detailed feedback. We’re glad to hear that you’ve purchased three Nuamōre watches and continue to enjoy their style, quality, and functionality. Your feedback regarding larger face options and the sizing kit is also valuable, and we’ll be sure to share it with our team. We’re sorry that this aspect of the experience left you feeling misled, and we truly appreciate your continued support. Warm regards, Team Nuamōre 💙

Response from Nuamore· Aug 31, 2026

Hi there, Thank you for sharing your experience with us. We’re glad our team was able to respond quickly, though we completely understand how frustrating it is to learn about a shipping delay after placing your order, especially when you’re going to be away. We sincerely apologize for the inconvenience and appreciate your patience and understanding. Your feedback regarding clearer communication around delays is genuinely valuable to us. Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 3, 2026

Hi Kelli, thank you for sharing your experience, we'd like to give a complete and accurate account on what happened. When your return request came in, our team followed our standard process for every return: confirming the item's condition through a few clear photos before approving it. This isn't unique to your order, it's the same step applied consistently across all returns, and it exists so items can be resold as new once they come back to us. During this review, our team noted that the protective covering on the watch appeared to be missing based on the photo provided, and asked for clarification. We understand this felt frustrating, especially after already sending a photo, but at no point was your return declined or denied. Once we learned about your travel schedule and the approaching 14-day window, we made the decision to waive that window entirely, so your return would remain valid regardless of when you're able to ship the watch back. Your return is approved, and a label will be sent as soon as you confirm you're home, exactly as outlined in our email correspondence. Once the watch is received and inspected, your refund will be processed in line with our return policy. We take every return seriously and aim to be consistent and fair with all our customers, and we're glad to see this resolved once the item is back with us.

Response from Nuamore· Aug 31, 2026

Hi Monica, Thank you for your lovely feedback! We’re so happy to hear that you love the watch and find it both beautiful and comfortable enough to wear effortlessly throughout the day. It means so much to know you’re enjoying it. Warm regards, Team Nuamōre 💙

Response from Nuamore· Aug 31, 2026

Hi Julia, Thank you for your kind words! We’re delighted to hear that you find your watch stylish and comfortable to wear. We hope you enjoy it for many occasions to come. Warm regards, Team Nuamōre 💙