NuamoreReviews of nuamore.com

Response from Nuamore· Sep 7, 2026

Hi there, Thank you for sharing such thoughtful feedback. We’re delighted to hear that you’ve been loving your watch and that it’s still working perfectly after six months. We really appreciate your suggestions about the two-tone strap and the date display as well, they’re valuable insights for our future designs. Thank you for your continued support! Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 7, 2026

Hi Sheri, Thank you for your wonderful feedback. We’re so pleased to hear that you love the quality and style of our watches and feel they offer great value for the price. It means a lot to know that Nuamōre stands out to you. Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 7, 2026

Hi Ewelina, Thank you for your kind words! We’re delighted to hear that you’re so happy with the quality of our products. Your support means a great deal to us, and we hope you continue to enjoy your Nuamōre pieces. Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 7, 2026

Hi Mar, Thank you for your kind feedback. We’re pleased to hear that our team was able to arrange your replacement watch so quickly and that you were happy with the service you received. We truly appreciate your support. Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 6, 2026

Hi Sissy, Thank you so much for sharing such a thoughtful review. We’re delighted to hear that our team was able to answer your questions and turn a frustrating delay into a positive experience. It means a great deal to know that you felt genuinely cared for and appreciated the complimentary item as a small gesture from our team. Knowing that Nuamōre is your favorite jewelry line is the sweetest compliment, and we’ll be looking forward to welcoming you back for your next order. Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 6, 2026

Hi Dianne, Thank you for your lovely review. We’re so happy to hear that you love your watch and wear it all the time. It’s wonderful to know that you find it timeless and elegant, exactly the kind of piece that can be enjoyed for years to come. Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 22, 2026

Hi Marloes, We’re truly sorry that this was your experience and understand your frustration. We reached out to you directly because we wanted to better understand what happened and see if there was anything we could do to help, but we haven’t received a response yet. Please get in touch with our support team, we’d be happy to review your case and do our best to make things right. We genuinely appreciate the opportunity to help. Warm regards, Team Nuamōre 💙

Response from Nuamore· Sep 13, 2026

Hey Maggie, Thank you for taking the time to share this feedback, and I'd like to walk through the full timeline of what happened with your order. Your order was part of our September stock drop, which was scheduled and listed on our website as shipping on September 11th at the time it was placed. When you reached out with concerns about the lack of a clear timeline, our team followed up with a specific update confirming this date, along with a 10% goodwill gesture for the wait. When you let us know that timeline still didn't work for you, we processed your cancellation and issued a full refund the same day, with no delay or back and forth required. I do want to acknowledge that our earlier replies before that point were vaguer than they should have been, and I'm sorry that added unnecessary frustration on top of an already stressful situation, especially with a special occasion depending on it. That's genuinely not the experience we want our customers to have, and it's feedback we've taken seriously internally so future pre-order updates are clearer from the very first message, not just once a customer pushes back. I'm sorry this affected your special occasion, that timing matters, and I understand why the uncertainty made it worse. If there's anything else at all we can help with, please reach out to us directly at [email protected], we're genuinely here.