This is a course all drivers should do…
This is a course all drivers should do when they renew their driver's license. It is a good refresher course with new information. I definitely learned some new traffic laws also.
By Randy H.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
387 reviews
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Defensive Driving and Traffic School, Online or Classroom format.
National Traffic Safety Institute (ntsi.com) has 387 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
387 approved reviews, newest moderated first
This is a course all drivers should do when they renew their driver's license. It is a good refresher course with new information. I definitely learned some new traffic laws also.
By Randy H.
Easy fast course. No problems. Very easy to follow and complete. I would recommend to anyone.
By James R.
It is very thorough, a great deal of small print reading. I wish the data had been more up to date. A lot of it was based on 2016 which is really 4 years old. There were 2 instances when I absolutely new I answered the 3 questions correctly and yet "failed". I just redid it a second time with the same answers and "passed". It was very easy to track progress and easy to stop, come back later, and get in where you left off. Can't give it 5 stars, but they do a good job.
By Thomas B.
Really simple and easy course. You have 3 question quizzes throughout each module with no time limit, unlimited tries and the ability to review wrong answers. The only real annoyance is definitely the fact that I have to wait about 2-10 minutes to be able to move to the next modules sub-chapter when it’s only 3 or 4 paragraphs of information. Also a lot of the information is repeated. Other than that it’s not bad I guess.
By Jacob S.
I'm not 80 years old with a reading speed of 0.0000000000000000000000000000000000001. Make your course FASTER. Would not recommend this to a caveman
By Silvia M.
Was pretty concise and informative.
By paddy B.
The course was very well written and very well understanding learn a lot from this retraining after reading it over and over it couldn’t be any clear I have over 25 years of driving and it was still very interesting in taking this retraining with NTSI....
By Jorge O.
The course was well written and the staff were wonderful to work with. I spoke with Pamela in order to get properly enrolled and with Bernice after completing the course to make sure that the FLHSMV received my completed certificate. Both ladies were wonderful to work with...pleasant, efficient and they took care of all my concerns. I highly recomment the NTSI!
By Nancy