Great class very informative will…
Great class very informative will recommend to other people learn a lot of things that I didn’t know it’s definitely will make me a better driver thanks
By Daniel C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
387 reviews
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Defensive Driving and Traffic School, Online or Classroom format.
National Traffic Safety Institute (ntsi.com) has 387 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
387 approved reviews, newest moderated first
Great class very informative will recommend to other people learn a lot of things that I didn’t know it’s definitely will make me a better driver thanks
By Daniel C.
Me gusto mucho mi experiencia con esta escuela me ayudaron en cualquier duda que.tuve me.explicaron de manera respetuosa, Me.encanto que al.escribir que mi manera de.conducir mal fue por ansiedad ,me.dieron una clase.sobre eso.graciasNtsi
By Carmen B.
Response from National Traffic Safety Institute· Sep 30, 2022
Carmen, ¡Gracias por tomarse un tiempo valioso de su ajetreado día para dejar esta reseña y también por las increíbles cinco estrellas brillantes! Escuchar las necesidades de nuestros clientes y revisar los valiosos comentarios de nuestros clientes es parte de la filosofía de NTSI y parte de lo que nos distingue. Estamos muy contentos de que esto es lo que experimentó. ¡Gracias por unirse a la familia NTSI de conductores más seguros y también por esta excelente reseña!
I took the Traffic Safety Level 1 course for getting a speeding ticket. I did learn a couple of things and it's always good to be reminded of how to be a safer driver. The course was easy to complete and they contact the police department for you. I am still going to double-check to make sure everything is documented, but NTSI made everything very easy.
By Gordon M.
Response from National Traffic Safety Institute· Sep 30, 2022
Greetings Gordon, Thank you so much for taking time out of your busy day to post this great rating and review! Feedback from valuable customers like YOU is what drives us to keep being the best. Thank you again for this great review and for being a part of our NTSI family of safer drivers, Gordon!
I took your defensive driving class to remove a citation. I chose to add the audio and so glad I did! It took longer than the 4-41/2 hours. The website is very easy to navigate and the course is very informative. Thank you for such a well organized course! Chris Pfarr
By Christine P.
Response from National Traffic Safety Institute· Sep 30, 2022
Greetings Chris, Thank you for taking time out of your day to leave these five fantastic stars and fabulous review too! NTSI was started with the fundamental belief that every driver has the ability to be safer on the road. How do we do that you may wonder? We do it by applying our scientifically proven formula of Values + Attitude = Behavior, NTSI developed courses that drastically reduce collisions. Thank you too for calling out the great features NTSI has in all of our courses! NTSI works hard to have innovative functions, functions that are actually useful to the end User, built into our courses to make YOUR life easier. So, thank you Chris for choosing NTSI, thank you for helping to reduce collisions, and thank you for joining our NTSI safer driver family.
A good refresher course that reminds one of responsibilities of driving and how to do it better. Easy to register and complete. A few trick questions on the final exam so read carefully.
By John Keith W.
Response from National Traffic Safety Institute· Sep 30, 2022
Greetings John, Thank you for taking time out of your day to leave these five stars and fabulous review too! NTSI knows that every minute counts and we genuinely appreciate the time you took to leave these stars. NTSI was started with the fundamental belief that every driver has the ability to be safer on the road and we are so happy that you chose NTSI and have joined our Safer Driver Family! So, thank you again John for those 5 shiny stars and lovely review (and the wise tip too!). Please stay safe out there!
This is an excellent course. I hated having to do it but the content was definitely useful and thought -provoking. I highly recommend it!
By marvalyn M.
Response from National Traffic Safety Institute· Sep 12, 2022
Marvalyn, Thank you so much for this five-star review, NTSI just loves shiny stars, they make the day bright! NTSI works hard to bring the most interesting content, in an informative format, that is also easy to navigate, so that valued customers like YOU can enjoy an easy-to-use learning system. Even if you hated having to do it, and we actually get that, we tried to make it as useful as possible! Thank you again for this great review Marvalyn and thank you too for joining our NTSI safer driver family!
If you need to do the 5 hour pre licensed course for your state, worried about downloading Zoom and needing just a desktop/ laptop computer, look no further. This online course can be done on a tablet or your cell phone, no Zoom required, it also has a audio read along optional feature and you can stop and start up your course where you left off. It is worth the time and money for this online course. The only thing that was frustrating was doing the voice recognition aka vocal print. I took me almost a week to complete the course
By Michael G.
Response from National Traffic Safety Institute· Sep 12, 2022
Greetings Michael, Thank you for taking time out of your day to leave these five fantastic stars and fabulous review too! We are sorry about the frustration with the vocal print, however, please know that NTSI is mandated to have the required verification calls. Also mandatory are the codes with voice verifications and the strict security question protocols. All of those interface requirements are *MANDATED* by the State of New York, by the DMV of New York and by the rules and regulations that govern such courses within New York. That said, we are truly sorry to hear of your frustration, though profoundly grateful in the face of that frustration that you gave us 5 stars for the great content. You ROCK Michael, thank you! Drive and stay safe out there Michael!
The course was informative and I honestly have to say I did learn information that I didn't know about. Oregon traffic laws are different from Hawai'i laws.
By Diane W.
Response from National Traffic Safety Institute· Sep 12, 2022
Greetings Diane, Thank you for taking time out of your day to leave these five stars! NTSI knows that every minute counts and we genuinely appreciate the time you took to leave these stars. NTSI was started with the fundamental belief that every driver has the ability to be safer on the road and we are so happy that you chose NTSI and have joined our Safer Driver Family! So, thank you again Diane for those 5 shiny stars and please stay safe out there!