It’s a good product and good price
It’s a good product and good price. I got it in a few days as they promised. Thanks
By Maria M.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
124 reviews
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We are a 100% Brazilian-based hair care company. Our catalog has a variety of products ranging from shampoos, conditioners, hair masks, leaves ins, etc, to adequate any hair needs for any hair texture. We also carry Vegan and Organic options.
Novex Hair Care (novexhaircare.com) has 124 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
124 approved reviews, newest moderated first
It’s a good product and good price. I got it in a few days as they promised. Thanks
By Maria M.
Hi, I just want to let you know guys you sent my order but is missing 3 items of it 1 blindagem thermal protector leave in (400g) And 2 Brazilian keratin Max Concentrated liquid keratin (250ml) Please help me with my products
By Yenniffer R.
A maciez, o cheiro, o toque sedoso que deixa no cabelo, não tem como ficar sem mais… passei no meu cabelo, a das amigas e ainda do namorado. Aprovado por todos!!! Salão? Não me vê tão cedo. Amei!!!
By Luciana R.
Todo me llegó Perfecto, los productos bien empacados, ningún producto estaba abierto o derramándose, se demoro un poco más pero es por el estado en donde vivo que es lejos. He usado novex desde mi país y ahora aquí en USA. Los probare de nuevo Gracias Everything arrived Perfect, the products were well packaged, none of the products were open or spilling, it took a little longer but it is because of the state where I live that it is far away. I have used Novex from my country and now here in the USA. I will try them again Thank you
By Angela A.
Good product so far
By Betty C.
I loved the products and the fast delivery to everyone in my house like have your products the unic thing I don't found was the soap for body and washing hands
By Itala
I've loved Novex products for over 10 years now and I can honestly say they've been almost always great, I say almost because I guess there's specific things for every hair type and some weren't for mine, which is okay. Now, being able to buy directly from the source is a first time for me (which is crazy after 10+ years), but I am so happy I got to do it; the buying process was great, loved the little free samples! And the shipping was fast and reliable. I think I'll always be a Novex fan and a devoted spokeperson (to literally anyone I meet and wants to talk hair) specifically for Blindagem ThermoProtector, I just swear by it, it's superb for me.
By Gish R.
customer services nobody answer, any issue you can't get in touch with nobody, website went wrong, I bought a product and the website added a different address.
By NAYROBI J.