NovaMedicReviews of novamedicpro.com

It’s a scam! Was charged 187.00 Canadian for 1 wrist monitor (2 were sent). My messages were not answered! Still sitting here with 2 bp monitors! Tried to cancel original order within 1/2 hour of purchase but told it had already shipped. I was robbed!!!

Ordered a product and my credit card was immediately charged. Was charged a warranty fee that I had declined. Two days later, I was advised the product had shipped. There was no official invoice, and the tracking information told me nothing. After waiting 18 days, I attempted to contact customer service. I received a canned response that someone would look into it. A second response said they had too many inquires and would get back to me when they could. I advised that I wanted them to cancel the order, refund my money and I was opening a dispute with my credit card company. Two days later they responded with a detailed invoice and a link to a tracking number that showed they never shipped the product. I advised I had contacted my credit card company to dispute. They now have sent me an email saying they will refund but it will take 14 business days - far outside the normal refund period. Customer communications are terrible. They charge you for things you didn't order, and their refund timing is ridiculous. Don't buy anything from this company!

Totally disgusted with this company. I too have been ripped off. Ordered one monitor only to find I’m charged for two and a warranty I did not ask for. It’s been over 50 days and no product and no refund. All shipping details are correct. Under no circumstances use this company. SCAMMERS.

I put 1 x oximeter in the basket, by the time I got the order confrimation there were 4 ordered, I emailed staright away, to my shock the reply staright back stated the ordert had been shippped and I couldnt cancel or amend the order. The shipping actually took place over 7 days later. They have been very unhelpful, it appears they are scammers and I can only assume any postive reviews are people with in the comnpany writing them.

Easy ordering guide and quick delivery service offered.

Mieser SPAMMER! Ich bewerte hier nur die SPAM - keine Bestellung (taugt wohl ex nix)

Website was created very professionally

Interesting, and dismaying, to see how many of the negative reviews match precisely my experience with the company. I, too, tried to cancel my order within about 15 minutes of placing it. I was being charged for two pulse oximeters, not the single one I ordered, and I was being charged for sending, when the website said this was a special offer of free mailing. I was told that was impossible, because the order had already gone to the warehouse. When I received the "items," I immediately emailed the company, saying I wanted to return the items for a full refund; I needed the return address, which they have failed to send me, after numerous communiques. They keep offering partial, and insulting, refunds, in which I am not interested. I even sent them a copy of their own return and refund policies. I'm out nearly US$90--not nothing for a senior citizen on a fixed income.