The quality of Northshore products exceed expectations.
Quality, performance, inventory availability, superior customer service, prompt delivery, and fair pricing describe the service offered by Northshore, Inc.
By John
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
Quality, performance, inventory availability, superior customer service, prompt delivery, and fair pricing describe the service offered by Northshore, Inc.
By John
This company sells the items you'd find elsewhere for a bit less than elsewhere. The quality of each product is clearly indicated so you can select just the size and absorbancy you need. The SHIPPING is amazingly fast (so long as you don't order on the weekend).
By IC
Good service and the delivery of a product I needed and which meets my needs.
By Lynne
The customer service agent I spoke to on the phone helped me choose the right product for my son with disabilities, and the product arrived quickly and in great shape. I am so impressed with the level of service, quality and price at NorthShore Care. Thank you!
By Cyndy
NorthShore Care was the company I used while caregiving for my 97-year-old mother. They had quality products and lots of brands to choose from. At one time I ordered a product that I did not care for, and, although, I ended up keeping the adult diapers, NorthShore was more than willing to work with me to exchange products. I thought the customer service was very good at that time.
By Roberta
The pad was smaller then I thought it would be so I had to sew the 2 pads together. The first time I used it the water went right through it. Luckily I had put an extra sheet under it. Now I use it with a piece of plastic under it. I thought it was "water proof"!!!
By Roberta
Response from NorthShore Care Supply· Mar 6, 2015
Hi Roberta, Thank you for taking our phone calls and for following up with us via email. We're so glad to know that you are satisfied with the product that you purchased from us and we very much appreciate the opportunity to extend support and resolution to you. Thank you also for trying to edit your review, we don't want you to have to spend any additional time trying to do that, we're just happy to know that you're a happy customer. We appreciate your business very much!
same as above great better than the select i have order from you
By Lucille
This company has great products and great service.
By Edward