NorthernknifeReviews of northernknife.com

If I could rate no stars I would order #430162 has more frequent flyer miles then me. Ordered on 11/29 No tracking information just an order number to track on their website. Mine supposedly has been handed off to USPS since the 19th. Guess I will open a claim with PayPal. They have screwed a bunch of people it seems

Ordered knives a month ago and have not recieved. Sent multiple emails and no response. I have a tracking/order number #442667 and it has been at 'destination airport' for over a week now. No present for my husband and out good money. So mad at myself for not checking the legit reveiws before purchasing. will be disputing this with credit card number.

Placed my order Dec.1, still have no idea where the order is. Short 3 gifts for Christmas. It’s very sad and bad customer service. I was really excited when I placed the order. Sent emails with no response. Did receive the knives they are amazing everyone loved their gifts..

Never order from here. They take your money and never deliver the knives and won’t even respond to your emails. Robbers!

Should I even give this a star at all? Same story as every other person on here. Ordered gifts for 3 important men in my life on the 8th and never have received a tracking number through email (although I eventually dug one up), and have emailed 3 times with zero response. It appears, not only is this coming from Chine, not Delaware, but it didn’t even ship out for 8 days after placing the order, and now has been “in transit” for 8 more days. Absolutely disappointed in the customer service of this company and the fact that 3 people will not be getting a Christmas present on time (if at all??) Who knows if these are even decent knives at this point? Honestly, I’d prefer this order just go back to where it came from and receive a refund. Northern Knife Co, I am requesting a full refund on order #444113. Hopefully you see and respond to this since you have not responded to any emails.

I ordered these knives on December 7, 2024. It is now December 24 and the knives still have not arrived. I wish I could upload pictures of the tracking information, because it states that it was picked up by shipping partner USPS on December 11th in Chicago. What a freaking joke! I live in southern Indiana, and Chicago is only 5 to 6 hours from me. It wouldn’t take 12 days for USPS to deliver it. Beyond frustrated at this point, as I was hoping to surprise my husband with these knives for Christmas. 😡

No communication from this company. I placed an order early in December and haven’t received updates or tracking. I’ve reached out through multiple emails and have gotten no response. So sad, it seemed like a good product. Who knows when/if I will get it.

Update: my order arrived finally 4 days after Christmas the knives are beautiful. Would hesitate to order from them again due to all the hassle. Still wonder if they would have arrived had I not pushed it. Ordered 4 knives on Dec 1/2024 . Was assure delivery would be within 10 to 12 working days. Have been getting the run around ever since. The order # they assigned to me won’t even show up in tracking. Once I filed a complaint with better business bureau they emailed me several generic computer generated responses that told me nothing. Finally sent me a different tracking number that showed my order leaving Chicago on December 9 but I have yet to get delivery. Evidently this company is fraudulent and I will be pursuing it as such to the fullest extent of the law.