Northend BeautyReviews of northend.shop

Their website is completely misleading. They added two extra pairs of shoes to my order which I tried to cancel right away. The order finally showed up and quality of the shoes was poor and not described on the site. Do not shop with con artists.

do not buy from this place. Their website says no questions asked on returns. Ha! They will not give an address so you can return an item. They want pictures of the item and then have to approve. I started a complaint with paypal hoping to get a refund. The shoes are cheap plastic

Awful, they definitely look better in the ad. They sent me the wrong size and I’m trying to figure out how to return them and it seems like they don’t want to return them.

The shoes did not fit right.... Ok, I get that BUT I don't understand why it is so difficult to set up a return. 8 emails, each response asking for another hoop to jump through. Don't buy from this company unless you are certain you don't care if they don't fit right and you can throw money away.

It took forever to get these shoes, and when they finally arrived, I was somewhat disappointed. They definitely look better in the ad. I purchased my tried and true size and my toes hit the end. The leather strap is really plastic. Cheap plastic. I am not asking for my money back or an exchange, but I will never order from this company again.

Northend sent the wrong size shoe. I requested/ordered women's size 6.0, they sent women's size 4.5. I cannot even get my foot in the shoe. Sent two emails about the situation and received two identical auto replies which in essence say I need to pay to return the shoes. I'm just writing this off as a loss as there appears to be no phone number to call for human response, I'm not willing to pay to correct their error and I'm not certain I'll even get the correct size the second time around. So disappointed.

Customer serice was horrible. I incorrectly order two shoes same syte. Immediately contact you guys, they wouldn't refund me. I have been going back and forth. Now you want me to pay you $75 to return them, that is the most absurd thing ever. The shoes are horrible, I tried a pair and the heal is squish and I trip and can't walk on them. This was a horrible experiense. I am contacting my credit card to disupute this and get my money back. Disappointed. Would never recommend this to anyone.

If I could give zero stars I would have as well. They are cheap made and the advertisement had Clark's emblem on it so they also do false advertising as well. Anyone that wears shoes knows that Clark's is a reputable brand and that is not what I received. Your product is trash and your return policy sucks as well.