Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About North Atlantic Van Lines
We are a woman owned and operated company with family values. We take pride in our name and promise to move you with integrity and professionalism. Our promises to you: 24/7 honest communication. You will have your Senior Moving Consultants email and direct number where you can call and text 24/7. Honest and Transparent Quotes. All items shown on inventory list with proper cubic feet. No hidden fees- all additional fees will be properly described, listed and priced on your binding estimate. Please note that North Atlantic Van Lines LLC is a licensed interstate broker, DOT # 4188115, MC# 1613564. We are not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.
North Atlantic Van Lines (northatlanticvanlines.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
movers were cordial, professional, and efficient. followed my instructions and kept my fragile goods safe. overall very positive experience.
By Edward M.
Moved CT- FL quick and painless
Super easy process. Set the move up with little difficulty. They packed everything up and moved same day. Will use them.
By Taylor
amazing ppl
amazing! quick and reliable, and their customer service is SO NICE.
By Bobby
Phase 3 a success
Well Phase three has ended and it was a success. Andre my third and final driver was perfect. His truck had some issues and did not come in as expected. However, you should always allow extra time if something happens. But, he called to let me know and he was running late and gave me an eta of when he would be back on the road. He text and called the next day to let me know his ETA. He arrived early! And delivered everything in tact. Thank You to all the drivers and staff that assisted along the way. PS they are a broker and you have instructions that need to be followed l, read the fine print. It is fundamental.
By Zelisa L.
It was a high pressure sell technique…
It was a high pressure sell technique which I don’t like. The first guy I spoke with promised his coworkers were vetted and with lots of experience. In reality, this company had no idea who would be entrusted to move me because they subcontracted it out. They adjusted the price higher of course day prior to move to ensure space on the 18 wheeler That was required per them to move my possessions. Fortunately, the gentlemen who they subcontracted were good guys who were excellent in what they do. These guys pulled up with a truck and 16 foot trailer. They rented a 26 foot U-Haul truck. They were able to move my stuff. In hind sight, I should have avoided North Atlantic van lines and their high dollar prices and went with a local company. For me North Atlantic Van lines just outsourced the job as fast as they could.
By Cathy F.
Smooth move
Our move from NJ to SC went very smoothly. The booking process with Matthew and his team at North Atlantic was straight forward and they walked us through all the paperwork easily. Price was very reasonable, considering the cost of renting a van, fuel, hotel, loading, driving 13 hours and unloading again. Aamed from Best Choice took care of all of that, and was on time, communicative and careful with our belongings. We could not have had a better experience. My only tip is to read the bill of lading which specifies that the second two payments must be in cash or Venmo, etc. We were not prepared for that, but all worked out.
By Amy O.
Response from North Atlantic Van Lines· Feb 28, 2025
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your move from NJ to SC went smoothly and that Matthew and his team were able to guide you through the booking and paperwork process easily. It’s also great to know that Aamed from Best Choice took excellent care of your belongings, keeping everything on time, communicative, and safe.
We also appreciate your helpful tip about the bill of lading and payment process—it's always good for future customers to be aware, and we're glad everything worked out in the end!
Thank you again for your kind words and for choosing North Atlantic and Best Choice Moving. We truly value your business and would be happy to assist with any future moves!
GOATS of moving
Had to relocate from Georgia to Wyoming for a job of a lifetime! (I'm a Tower Technician) and got an "Essential Worker" Discount for it.
Nate Fernandes over at North Atlantic Vanlines was a pleasure to deal with! He was quick to listen to my needs and expectations for the move and just as fast to ensure everything was executed as discussed.
I had a few questions on my pickup date on Sunday the Feb 1st. Nate took my call and stepped away from his Daughter's Softball Game to give me the 10 minutes that I needed as this was a huge 3,000 mile move for me and to say I was STRESSED was an UNDERSTATEMENT!
Patty over in Dispatch was God Sent and made sure I was up to date with where my belongs were during the trip.
Everything arrived exactly as it left and the Movers even built and staged all my furniture!
Godspeed
Manny
By Manny V.
Response from North Atlantic Van Lines· Feb 28, 2025
Dear Manny,
Thank you so much for sharing your experience with us! We’re thrilled to have been part of your big move to Wyoming for such an exciting new job! It’s great to hear that Nate, Patty, and our entire team could help make your move smoother, especially with the stress of a 3,000-mile relocation.
Nate’s willingness to step away from his daughter’s softball game just to make sure you felt confident and reassured really speaks to the level of dedication we strive for. We’re so glad that Patty was able to keep you updated throughout the journey—communication is key, especially with a move like yours!
It’s fantastic to hear that your belongings arrived safely and that our movers went the extra mile to build and stage your furniture. We’re always here to ensure your things are treated with the utmost care.
Thank you for your trust and for mentioning our “Essential Worker” discount as well. We appreciate the work you do as a Tower Technician, and we’re honored to have supported you during this transition.
Wishing you the best of luck in Wyoming, and please don’t hesitate to reach out if you ever need assistance in the future!
"Beware: North Atlantic Van Lines & Petra Pro Movers LLC Are a Recipe for Disaster!"
Review: North Atlantic Van Lines & Petra Pro Movers LLC - A Total Scam
If you're even thinking about using North Atlantic Van Lines or Petra Pro Movers LLC for your move, stop right now and run in the opposite direction! My experience with both of these companies has been an absolute nightmare, and I’m determined to warn others before they fall into the same trap.
My ordeal began when Ahmad from Petra Pro Movers showed up late on moving day, and that was just the tip of the iceberg. He jacked up the moving price by a staggering $1,500, which escalated to such a level of chaos that police had to get involved. When I dared to question Ahmad about this outrageous increase, he became verbally aggressive. This should have been a glaring red flag, but I had no idea how much worse things were about to get.
Just when I thought it couldn’t spiral further out of control, Frank—a so-called “supervisor” from Petra Pro Movers—decided to grace me with his presence via phone. He made grand promises that my belongings would stay on the same truck and be delivered directly to Houston. Spoiler alert: that was a blatant lie. When my belongings finally arrived in Houston, they had mysteriously been transferred to a completely different truck, mixed in with the furniture of two other families.
To add insult to injury, two of my wooden computer desks were missing, my dresser arrived broken, and I lost over $600 worth of high-end clothing. When I confronted Frank about the missing items, he casually suggested I file a claim. I trudged through their convoluted claims process only to be insulted with a pathetic offer of $135 for my lost belongings. The insurance company then informed me that if I wanted more compensation, I would have to deal with North Atlantic directly. So, back I went to Frank, but now he was completely unresponsive.
North Atlantic Van Lines will lure you in with the promise that you can pay on the day of the move with a credit card. Oops—this is a lie. Petra Pro Movers only accepts Zelle or Cash App. Neither of these payment methods allows you to dispute the charge, leaving you with no recourse to recover your money except by going to court after they finish scamming you.
The real kicker? If you accept that measly $135 for your claim, you forfeit any right to pursue further claims against them. This is nothing short of a blatant scam designed to rob you of your rightful compensation. I am absolutely committed to filing a civil case against both North Atlantic and Petra Pro Movers; this kind of unethical behavior must not go unchallenged.
Let me be clear: North Atlantic Van Lines is merely a broker, and Petra Pro Movers LLC is the company they contracted to do the dirty work. On moving day, good luck trying to get ahold of them; they'll ignore your calls and send you vague texts about "phone issues." It's a scam from start to finish, and thank goodness I called the police to document everything before my belongings were loaded onto that truck. I will need this evidence when we take them to court.
BUYER BEWARE: This is a scam from start to finish. Your belongings will not arrive, and what does arrive will likely be damaged. If they show up at your door, do yourself a favor—close it and lock it! Protect yourself and your property; don’t let them take advantage of you like they did me!
By Jennifer M.
Response from North Atlantic Van Lines· Feb 13, 2025
Hi Jennifer,
Thank you for taking the time out of your busy day to relay your version of what happened during your move. I've personally dealt with you from the start, so I can speak on what actually happened. You were given a pick-up WINDOW from 9am-12pm. You started calling at 9:13 am demanding to know where the driver was and why he was late. I am sure you are completely aware of what a window is, so no the carrier was NOT late. Prior to your pick-up you were told you'd receive a call from our quality assurance team 72 hours prior to the move, but you called five days before pick-up DEMANDING we drop everything and speak with you. When I told you he is on the other line and would call you as soon as he was off the phone (since you were not on the schedule that day for your call), you became completely combative. We tried to accommodate you in every way possible to make you happy and it just was not good enough. Your price isn't just "jacked up" for no reason. You had more inventory than you claimed, and as explained to you several times, you pay for SPACE on the truck; hence if you have more inventory then you claimed, then the price will go up. Yes, we are a licensed and insured broker, we never hid that from you. Our jobs are brokered out to reputable carriers. We answered every single phone call from you. Upon looking at our records we answered all 17 of your calls with grace and respectfulness despite how arrogant you were. We hope moving forward you can learn to not treat people the way you do, especially a principal of a school. We would think someone of your stature would carry themselves quite better. Have a great day!
North Atlantic Van Lines