Great service and support
Been using North American Bancard for my business for years. Great support and services. Any review saying otherwise, you might have the wrong group.
By Bill C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
123 reviews
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North American Bancard makes it easy to accept credit cards payments both in-store and online. Discover how our credit card processing services can help.
North American Bancard (northamericanbancard.com) has 123 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
123 approved reviews, newest moderated first
Been using North American Bancard for my business for years. Great support and services. Any review saying otherwise, you might have the wrong group.
By Bill C.
User friendly setup, easy to navigate.
By Jessica W.
Ultimately needed support due to user error and had a wonderfully helpful experience - thank you!
By Madeline S.
Very impressed with how thorough Sean was in his explanations for my different processing options.
By Jesse C.
I had a very seamless experience with transparent pricing and a very helpful support team
By Veronica S.
These people are THIEVES!!! I've had to cancel my account 3 different times because every time I kept getting continued auto payments. I called to cancel, they would but then when I called originally, they would say "I didn't ask to cancel THAT ACCOUNT" after I continued to get charges this last time of $49.95/month (which I have been for over 2 years) I finally put a stop charge on it because I couldn't get ahold of anyone, they called and said I was in collections over the outstanding balance and returned fees. I asked to speak to a supervisor and demanded help. ANGEL told me "I am not a child, and you cannot speak to me that way, now you are going to hold" then hung up. THESE PEOPLE ARE CROOKS. Every rating and review of their company says so, wish I wouldn't know that years ago and it would've saved me over $3000. THIS IS RIDICILOUS- hope you enjoy your 4 vacation homes CEO because as a small business owner just $3k can be detrimental. SO FINALLY after being in collections and talking to them multiple times, I paid $314 to get DONE WITH THEM and I better not every get a charge from them again or I will file with a lawyer. THIS COMPANY has taken way too long to be stopped for breaking the law.
By Hannah M.
Thanks so much for the professionalism! Adam is our local agent and despite some of the lower reviews I see, OUR experience has been amazing. Appreciate the professional one on one relationship and always being available to us 24/7! Literally!
By Tonya T.
This merchant, formally paymentshub continues to suck! I attempted to log in due to a prompt for action by this gem of a vendor, and unable to login. After many attempts and frustration I then go to chat. Then the real fun begins. They still have a 10 minute verification process, which is amazing…but after that another 15 minutes just to uncover the site is unuasable unless you’re using a chrome browser. That browser is the biggest privacy invader on the market. Save yourself the frustration and find another merchant provider. This company SUCKS!
By Mike