North American BancardReviews of northamericanbancard.com

As a Sales Partner, I've found working with North to be a game-changer. Their reliable credit card processing solutions have streamlined transactions, making it easier to close sales and boost customer satisfaction. Their support team is top-notch, always ready to assist. No processor is perfect, but having one that keeps their merchants and sales partners best interests at heart and is willing to make things right shows integrity, and that's what it's all about.

When we first started our relationship with North, we had a really good onboarding experience with Mike Rendon. Our Relationship Manager, Aaron Hargett, has been nothing short of fantastic. He's always calling to check in every time we need something from him. He is extremely responsive. We really enjoy working with him. My biggest annoyance with working with the North team is that they have way too many departments and different emails between paymentshub, Pay Anywhere, North American Bank card, North, various Risk department emails, two UW team emails, etc. I think it's really challenging to navigate the servicing experience and if it weren't for Aaron, I really wouldn't know where to send most of our communications. We also had lost one merchant account and it's the only deployment issue we had thus far (given we do have limited retail experience with them), but they sent out three faulty terminals in a row to a merchant resulting in us losing the account. Otherwise, everyone I've worked with on the team has been great, especially Aaron!

Aaron showed me hor to board the applications both thoroughly and professionaly. He is a freindy person and easy to work with.

The Team at North is always friendly and helpful when I call in with an issue . They fix the problem and help me understand what happened to cause the problem in the first place so I will have a better understanding moving forward . The customer service and ISO support are friendly and courteous. The Tech dept is very well versed on all types of equipment and never has an issue fixing any problems I have.

Had an excellent time working with Dave Boyer made everything streamline! Tech support was great as well.

Working with North has been a great experience. Customer Care works with the merchants and resolves any questions or concerns quickly. Tech support is always patient and resolves customer technical issues when they come up. Usually solved within minutes. I work directly with David Boyer, and it has been a pleasure. He is quick with his responses and takes the time to assist me with my accounts.

Great company with great attention to detail

I had an excellent experience with North American Bancard. From the start, their team was incredibly responsive and knowledgeable, guiding me through the payment processing options that best fit my business needs. The setup was smooth and straightforward, with no hidden fees or surprises. Their customer support is top-notch-always available and eager to help whenever I had questions.