The underwriter and the quick…
The underwriter and the quick turnaround time
By Carlos S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
427 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support.Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Normandy Insurance (normandyins.com) has 427 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
427 approved reviews, newest moderated first
The underwriter and the quick turnaround time
By Carlos S.
Great and helpful underwriter. She is so easy to work with.
By Kimberly B.
Thank you for the prompt help
By customer
I did not hear back on a WC submission sent for Twisted Tree Services.
By Andreina I.
Response from Normandy Insurance· Jul 10, 2025
Thank you for reaching out. Unfortunately, we have no record of receiving this submission from you. Please send it to [email protected] for review.
It was a great turn around on the quote and policy issuance.
By Walls Insurance Agency I.
Shirley is great
By Broker
Response from Normandy Insurance· Jul 2, 2025
We think so too! :)
Our relationship with Normandy Harbor has been nothing but phenomenal for us. Our partnership has been working together for the past 10 years. We are a Professional Employer Organization and have always carried a second carrier for "just in case.". Fortunately for us that "instance" has never occurred and although our second carrier has changed numerous times, Normandy is the rock that makes up the cornerstone of our foundation. They have performed far beyond that of the others in absolutely every single aspect. Highly, HIGHLY recommend Normandy Harbor for any insurance need they can fulfill for you
By Andy S.
You guys can start using docu-sign to help the process go smoother. Also complete your forms that you send for customer to sign but want me to fill out when I don't know what some of the empty columns isn't information that I would even know what to put there. Example, the Loss Run form was sent to me completely blank not even partially filled out. Make it where customer can get a link to put in payment information instead of waiting on the mail or have to print it just to fill out information and send a voided check. Need to allow credit/debit card payment options and not just checking/savings account.
By customer