After a couple of days
After a couple of days, I was able to get the accounting department to provide me with instructions on how to pay a past-due invoice.
By Claudia J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
427 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support.Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Normandy Insurance (normandyins.com) has 427 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
427 approved reviews, newest moderated first
After a couple of days, I was able to get the accounting department to provide me with instructions on how to pay a past-due invoice.
By Claudia J.
Shirley is great to work with.
By Tricia C.
Hard to place cases. They also don't do single workers comp or workers comp policies. Seem very conservative, doesn't seem like they want new business.
By David
Great service. Get quotes fast and great customer service
By Doreen D.
The customer service is great and I always get a timely response from them when I need help!
By Megan
excellent service
By Maria G.
Underwriters and Field Reps are knowledgeable in the market so you can feel confident coverage is being placed properly, they are experienced backed, offer quick turn around quote time, and give detailed explanation if cannot offer terms.
By K D.
THEY REPLIED QUICK , EASY TO WORK WITH AND FRIENDLY
By MAYRA