Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
372 reviews
Norelie UKSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It is Already the Choice of Thousands of PeopleOriginally founded in search of a solution to knee problems for family members, Norelie products have found the hearts of people and have already made the lives of thousands easier.This journey is just beginning. Every day we work on new, fun products and to improve our services.
Norelie UK (norelie-uk.com) has 372 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
372 approved reviews, newest moderated first
Very comfy insoles & very helpful customer service & support
By Helen R.
Response from Norelie UK· Oct 16, 2025
Thanks a lot for the kind words! We're so glad the insoles are comfortable and that our support team could help — we're always here for you! - Norelie
I have always had a positive experience with the Norelie team There advise is always helpfull and although I ordered incorrectly they were very speedy to recitfy the problem Delivery is always good
By T W Bowler Ltd- Lyndsey B.
Response from Norelie UK· Oct 12, 2025
Thank you so much for your kind words! We’re glad we could quickly resolve the issue and that you’ve consistently had a positive experience with our team. We appreciate your support! – Norelie
Avoid like the plague! I have tried to make a return but they keep sending back emails trying to persuade me that I want to keep the product. They now want me to pay the cost of sending my product to the US! This is a scam.
By Tim M.
Response from Norelie UK· Oct 12, 2025
Thank you for your feedback. We understand your concerns and have reached out to you directly to resolve the issue. We’re committed to making this right. - Norelie
Excellent customer service, polite, helpful and went above and beyond to sort out an issue for me at no extra cost to myself. Product well made and I would definitely buy again ☺️
By Suzanne, N.
Response from Norelie UK· Oct 9, 2025
Thank you so much for your kind words! We’re thrilled to hear our team was able to help and that you’re happy with the product. We truly appreciate your support and look forward to serving you again! - Norelie
My knee pain was becoming so painful I was finding it very difficult to walk and it was effecting my balance causing me to need a cane. I read about the Knee product produced by norelie. I ordered three as they were discounted and I had relatives who I knew had the same problem. My son, in particular, and myself have had very good results from using them. I find I am walking confidently even without a cane I am very pleased with the use of of the product, plus advice we have received from the company, since the purchase.
By Tony O.
Response from Norelie UK· Oct 9, 2025
Thank you so much for sharing your experience! We’re truly glad to hear that our knee support has made such a positive impact—not just for you, but for your son as well. It means a lot to know you’re walking confidently again. We’re here anytime you need advice or support. Wishing you continued comfort and mobility! - Norelie
Great product. Works its magic
By Martin
Response from Norelie UK· Oct 5, 2025
Thanks so much for the kind words! We’re thrilled to hear ComfySole is working its magic for you. Your comfort means everything to us. - Norelie
Really good responsive service. Wonderful product, the insoles, have completely taken away the pain from my bunion.
By Annie
Response from Norelie UK· Oct 2, 2025
Thanks so much for your kind words! We’re thrilled the insoles brought you real relief—your comfort means everything to us 💛 - Norelie
My order arrived and I put the contents to use immediatly. My working boots and shoes are now much more comfortable. The service given to me was excellent, couldn't be happier.
By John R.
Response from Norelie UK· Sep 21, 2025
Thank you so much for your kind review! We’re thrilled to hear your boots and shoes feel more comfortable now—and that our service hit the mark. It means a lot to us! - Norelie UK team
