4 stars for the resolution they…
4 stars for the resolution they provided. This was a total scam and I was charged $39.00 every 2 weeks for about 2 months. I 100% didn't authorize it. I emailed them and they immediately refunded the one in progress. Then said the other 4 were already paid. I emailed back that they needed to send proof that I authorized it and asked again what they even were. They sent me their generic policy about auto pay and I replied that was a garbage response and was filing fraud with PayPal. They then replied and refunded all prior months, apologizing for the charges. All in all, a few back and forth emails to get all my money back wasn't too terrible. I still don't know what they actually are as they never did answer it. But 5 charges of $39.00 are all refunded.
By Happy S.
Response from Nordicalab· Sep 28, 2026
Thank you for the detailed update, and we're glad this got fully resolved. What typically happens is that an initial fee starts a short trial, which automatically converts into a recurring charge unless it's cancelled beforehand — we're sorry it wasn't clear for you. Please reach out through our Contact Us page (https://nordicalab.com/contact) if you'd still like more detail on your account or the service itself.