Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that keeping your Recreational Vehicle in peak operating condition is important to you, which means it is important to us,too! Our goal is to offer a wide range of parts and products at reasonable prices, and more importantly, best in class customer service. We are here to help with your RV needs so you can focus on enjoying the open road!
RV Fridge Parts Direct (norcoldpartsexpress.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
122 approved reviews, newest moderated first
Im glad I found this place they had the parts I needed to repair my refrigerator and price wasn’t too bad if your looking for a part that nobody has or can find RV FRIDGE PARTS DIRECT is the place!
By Dennis H.
Service was fine, received item within a week and a half. They had what I needed when no one else did. The only thing was no way to get hold of someone to check order status.
By Happy C.
I never received my order! I sent two emails inquiring about when to expect delivery and never received a response. Also, tried calling and never could get a person to answer.
By Clair Y.
Tried to change address on order and nobody would answer email or return calls. Still don't have merchandise
By Phil W.
I did not receive what I purchased. I spent $148.84 on refrigerator shelves and received nothing. Called multiple times, left multiple messages, left feedback on the website and all were completely ignored.
By Richard B.
Did not receive my order
By Donald E.
That's not the address I put to send it to. Billing address is also the shipping address.
By Kenneth W B.
Ordered a $1650 Norcold fridge from this company that listed item as in stock ships in 5 business days. The only thing that happened was they changed my credit card and sent order confirmation. Never responded to emails or returned phone messages. Then I got suspicious about this company and looked up reviews on this business . Wow seems like common practice for this company to take payment and never respond to customer emails or phone messages. I contacted my credit card company to reverse charges thinking that I didn’t want to wait for them to refund my purchase in 3-6 months or ever. Buyers beware they list things as in stock ships in 5 days not the case with my order.
By Kerry S.
