Pups love food but like the whole…
Pups love food but like the whole better than the mushy
By Beth D.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,851 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nom Nom is healthy, fresh food for dogs and cats Nom Nom delivers delight to your dog’s day. Our variety of vet-developed meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Visit www.nomnomnow.com or contact us at [email protected] to learn more
Nom Nom (nomnomnow.com) has 1,851 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,851 approved reviews, newest moderated first
Pups love food but like the whole better than the mushy
By Beth D.
Great food my dog really likes the food chicken cuisine it’s so easy and delicious for him to eat it
By Carla O.
My dogs love their NomNom! They get so excited, it’s easy to prepare with each serving being proportioned so I don’t have to store leftover packages or try to measure out the right amount for each dog. I highly recommend NomNom!
By Melissa B.
Toby enjoyed the food. I'm happy about it, since he was having digestive issues when I brought him home from the shelter.
By Sylvia La M.
The food is good and has different flavours that my dog likes. It's great for digestion and is also high quality food compared to what I have used before.
By Yona R.
Quality of Nom Nom is far better than other brands. The individual portions are so convenient. Getting food as scheduled.
By Kathy
The food is amazing and my dogs love it. They have nice small stools on this food as well as it is so digestable
By customer
I really wanted to love their fresh custom-packed meals but the quality is so unpredictable. One shipment looks like true frozen fresh ingredients, while another looks like indistinguishable chunks of 'something'. One order of the chicken meals is straight paste, while another order of the same chicken meal is chopped ingredients. More so, within 5 meal packs from 2 different shipments, I have found MOLD inside. This mold was present before thawing, meaning the manufacturing process is NOT fresh. A huge question about the manufacturing process and quality. Even packs that looked fresh must have also been spoiled because my dogs were throwing up and having severe diarrhea, which didn't stop until I completely took them off that shipment of Nomnom. And I know it's only the packs that are spoiled ingredients, because I had my dogs on NomNom for a year without any issue and was singing their praises until suddenly there has been a manufacturing change. I reached out to customer support when discovering the mold and they just gave me a discount for my next order, but I don't want a discount; I want quality food! I'd rather pay more money for quality food than this! Now I have an entire $400 worth of frozen packs in my freezer that I do not want to feed my dogs in fear of not knowing which are spoiled and whic are good.
By Katherine K.