Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,851 reviews
Nom NomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nom Nom is healthy, fresh food for dogs and cats Nom Nom delivers delight to your dog’s day. Our variety of vet-developed meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Visit www.nomnomnow.com or contact us at [email protected] to learn more
Nom Nom (nomnomnow.com) has 1,851 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,851 approved reviews, newest moderated first
There was no transition needed when it took me almost a month to find Christina's previous food. She absolutely loves it which makes me very happy. I try to do everything I can for her since she is my child and deserves everything this world has to give and more.
By Lawrence
Your food is absolutely the favorite food my dogs have ever had. They are healthier and have more spunk. They gobble it all up with no problem at all.
By Becki G.
Very responsive. Thanks!
By SZG
Awesome experience and we have a happy dog. Apart from the fact that he can't get enough of this food, he has been a happy Husky ever since we switched to nomnom!
By Arvind V.
Mia loves her Nom Nom food! I love it because it is good for her. She has lost weight, it so convenient and easy to open.
By Michele C.
Pups like it! Finicky eater papillon even gives it a go! She is, however, still quite choosy. Our Cavapoo, for whom we purchased NomNom for, can’t wait for feeding time. Food has been at quality standard. We will be maintaining our delivery.
By Lisa R.
Excellent customer service! My dog is totally addicted to the food. I had delayed delivery issues and they addressed them immediately! love you NOM NOM. THE BEST !
By Patrice B.
I have been feeding my Golden Retriever Nom Nom for so time now. At fist Nom Nom was wonderful. However, it soon came to my attention that my dog was losing unnecessary weight. We tried increasing the amount of Nom Nom that he was eating each day however he still has been unable to gain the weight he needs. After our vet calculating how many calories he needs versus how many Nom Nom was proving we realized there was a significant difference in the calorie content, he was getter versus what he needs still is not getting enough. This has been a bit of a frustrating situation for us. As a result, we will be canceling our Nom Nom subscription because I am unable to relay on accurate calorie allotments for my dog. This same issue also occurred with one of my mother's dogs where she was shorted 20 calories less per meal than what she should be getting. As a result, she lost a significant amount of unneeded weight and we have had to pay for extra food. Which, is absolutely fine. Although I do believe their system may need some refining when it comes to accurately calculate calories. I think that Nom Nom may be right for some dogs and there are many dogs who do well on it however this has not been the case for my Golden or my mother's dog.
By sydney L.
Response from Nom Nom· Feb 26, 2020
Hi Sydney! Thank you so much for taking the time to leave a review. We’re sorry to hear about the experience you and your mother have had! We are always happy to adjust your pup’s meals to best benefit them. If there is a specific calorie amount recommended by your veterinarian, we’re more than happy to adjust your and your mom’s pups’ portions accordingly. We would love to discuss solutions for your pup’s needs in more detail; Please check your inbox for a message from us! Be sure to check your spam mail as well if you don’t see it right away. We always want to make sure that each of our Nommers is taken care of and hope to get this resolved for you shortly.
