Delivery takes time but it’s worth it!
I ordered a chair from series 2, and it took more or less a month to arrive but was worth the wait. The chair comes mostly pre assembled, only the big pieces need to connect which is super easy!
By Dana E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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363 reviews
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Offers worldwide services for office interior. This includes planning, financing, customizing, delivering and managing it. Based in Grand Rapids, Michigan. (NYSE: SCS)
Steelcase, Inc. (nl.steelcase.com) has 363 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
363 approved reviews, newest moderated first
I ordered a chair from series 2, and it took more or less a month to arrive but was worth the wait. The chair comes mostly pre assembled, only the big pieces need to connect which is super easy!
By Dana E.
Todo correcto
By Irene
Chaise commandée le 13 mars, aucune infos concernant un éventuel retard de production. C’est le service client qui me l’annonce suite mon initiative. On me dit probablement fin avril. Nous sommes fin avril et rien n’a évolué, pas d’information Nada ! 👏 et le suivi de commande sur le site qui informe « en transit » depuis le 13 mars.. update post livraison : la chaise sauve les meubles ! Qualité et confort incroyable ❤️
By Benjamin M.
Response from Steelcase, Inc.· May 2, 2024
Dear customer, We sincerely apologize for the delay and lack of communication regarding your chair order. We understand the frustration of not receiving timely updates, and we regret any inconvenience this may have caused you. Your feedback is valuable to us, and we're actively working to improve our communication processes to prevent similar situations in the future. Please accept our apologies for the inconvenience you've experienced. Sincerely, Steelcase
Difícil comunicación y seguimiento del pedido.
By LOESCHE LATINOAMERICANA, S.
Buen embalaje, entrega el día previsto Supercómoda para mi espalda
By Juan Antonio Lopez V.
délais de livraison correct. Le fauteuil est super comfortable, je l'ai deupuis 2-3 mois maintenant c'est parfait.
By pédro le L.
chaise AMIA d'excellente facture mais avec une problème de bruit. retourne effectué, remboursement sans problèmes
By AIUDI
Têtière non conforme Sav inefficace Extrêmement déçu au vu du prix Et sans solution à ce jour
By Axel V.