Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
NinjaTemplates LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NinjaTemplates provides Professional eCommerce Solutions & Design Services for sellers on: Amazon, Shopify, BigCommerce, & eBay. Services include: Logo Design & Branding, Web Store Design Services, Amazon Brand Store Designs, eBay Templates & Designs, Custom Informational Websites, Custom Product Image Creation, UI/UX Optimization, and Expert eCommerce Consulting.
NinjaTemplates LLC (ninjatemplates.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
67 approved reviews, newest moderated first
Ninja Templates has been awesome from start to finish. I am extremely satisfied.
By Mike A.
Response from NinjaTemplates LLC· Apr 3, 2024
Hey, Mike! It's been great working with you on your eBay Templates for your 3 businesses, and we look forward to working with you any time you need us, on eBay, and anywhere else you sell online =) Take care, and thank you very much for sharing your experience! -Augustus
Amazing company to work with fast and magnificent work have used them on more than one project and will continue to use them.
By Devin B.
Response from NinjaTemplates LLC· Apr 2, 2024
It's always a pleasure working with you, Devin. Thanks for sharing your experience with NinjaTemplates, and best of luck to you and the rest of the Michigan Motorz team. Take care, and please let us know if you need anything else!
Services NOT Rendered - We paid for logo and web design services the first week of October 2023 and promptly filled out their forms. Web design - Nothing in 3.5 months. As of Jan 17th, 2024, Ninja Templates has not delivered a web design concept. They have NOT responded to our emails asking for an update after ten days. We have asked for a refund for the web design they have failed to deliver. We are concerned that even if they do provide something, we will be stuck with an unresponsive company if we ever have technical problems. Logo - Took 2 months We received Logo concepts two (2) months after payment, on November 30th! And only AFTER we complained multiple times. I hated them all and none felt unique. They claimed that the proofs were all professionally designed original art. I came up with a nearly identical design via a boilerplate logo website for a quarter of the price. We received the final copies a month later. DO NOT USE THIS COMPANY.
By Peter K.
Great design and functionality. The end product took quite a bit longer than promised. Revisions and requests were seamless. Pricing is reasonable. Add on fees for tweaks can add up tho.
By Jonathan A.
Response from NinjaTemplates LLC· Sep 18, 2023
Hi, Jon! It's been our pleasure working with you! We look forward to working with you again, and wish you all the best!
This company is great on answering the phone and addressing the issue quick . their fee is affordable . great customer service.
By Bahar N.
Response from NinjaTemplates LLC· Jun 9, 2023
Hi, Bahar! Glad we could help you with your BigCommerce store, and appreciate your taking the time to share your experience. If we can help you with anything else, I hope you won't hesitate to reach out! -Augustus
I had used Augustus and NinjaTemplates for an ebay store design in the past. I was thoroughly impressed with the quality of work and attention to detail. Augustus was very nice to speak with and very helpful. So, when I thought about a new ebay redesign with a new store name, I knew right away that Augustus and NinjaTemplates would be the company to do it. The first part was the logo design. I filled out a questionnaire with some ideas of what I wanted. I heard back from Augustus who did the design. We went over a few things about what I wrote on the questionnaire. Augustus then went to work on the logo and provided the first set. The first set was nice but I was allowed to make some changes. Augustus listened (attentively) to my followup requests. In the end, the logo came out great. Very professional looking. Font and coloring are/were perfect. The store redesign was just as good. It is professional looking just like the logo. High quality. NinjaTmeplates seems like they have alot of projects they are working on. There are Many customer reviews. Which is not a bad thing because it shows they have loyal customers that are happy with their designs.
By Ian
Response from NinjaTemplates LLC· Jan 20, 2023
Hi, Ian! Thanks for commenting on your experience working with us! It's always great working with you, and we look forward to doing so again whenever you need us! :)
Our new store website looks fantastic! They gave us the ability to create what we needed for our online store with their expertise in making it happen through their templates. Everything looks modern and new. Not just the same old cookie cutter template store. This was a difficult process as we are not IT savvy. I appreciate their patience and understanding as we tried to navigate the details.
By Maureen
Response from NinjaTemplates LLC· Jan 20, 2023
It's our pleasure, Maureen! It's been great working with you on this project, and we look forward to working with you again! Best of luck to you and Sunil, and please let us know if and when you need anything!
Excellent service. Work is done quickly and effectively. Highly reccomended.
By Fabric F.
Response from NinjaTemplates LLC· Nov 26, 2022
Happy to help, and hope that you have a great rest of your Holiday weekend! It means a lot that you'd take the time to leave a review, and I hope that you reach out to us when it's time to redesign your website! Stay in touch!
