Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
287 reviews
Ninja PatchesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninja Patches is the leader in custom patches, specializing in every style from embroidered patches, sublimated patches, rubber/silicone / PVC patches, print & stitch patches, leather patches, woven patches, 3d embroidered patches, faux leather patches, faux suede patches. Satisfaction Guaranteed. Free Shipping.
Ninja Patches (ninjapatches.com) has 287 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
287 approved reviews, newest moderated first
Carisha was such a great help !
By AriBesque L.
Response from Ninja Patches· Jan 8, 2025
Thanks for sharing this! We're so glad to hear Carisha was able to assist you. We appreciate your feedback and look forward to serving you again!
Gabriel Dugger reached out to me and we worked on a new order of patches to replace a previous order as they didn't come out as expected. They new patches are great and we have started using them on hats and shirts. It was a great experience and we plan on ordering again soon!
By Musical S.
Response from Ninja Patches· Jan 8, 2025
Thanks for sharing this! We're glad to hear Gabriel was able to assist with your order and that the new patches turned out great. We appreciate your continued business and look forward to working with you again soon!
I had concerns about my logo being cut off due to the small preview box on checkout but "Cristalyn" resolved my concerns and had me upload my logo to our chat to double check and confirm that the full image will be on the patches.
By Habi
Response from Ninja Patches· Jan 6, 2025
Thanks for sharing this, Habi! We're happy to hear that Cristalyn was able to resolve your concerns and ensure your logo was perfect. We appreciate your trust and look forward to your next order!
Crystalyn addressed customer concerns with prompt responses and assurance of orders. Thank you!
By Rylan
Response from Ninja Patches· Jan 6, 2025
Thanks for the feedback, Rylan! We're glad to hear Crystalyn was able to address your concerns promptly. We appreciate your kind words and look forward to serving you again!
Great customer service. The AI thing was not helpful, but once I connected with a person (Michael), he helped me figure out what I needed in less than 5 minutes. It was great. Very quick and efficient.
By Kaitlyn R.
Response from Ninja Patches· Jan 6, 2025
Thanks for the feedback, Kaitlyn! We're happy to hear Michael was able to assist you quickly and efficiently. We appreciate your patience and look forward to serving you again!
Shoutout to Erin for going above and beyond to make sure all my questions were answered and I left the phone call 100% satisfied!! I appreciate her! And thank you to you all at Ninja Patches!! Will be doing business again with you VERY SOON!!
By Josiah T.
Response from Ninja Patches· Jan 6, 2025
Thanks for the kind words, Josiah! We're so glad Erin was able to help and that you left satisfied. We look forward to working with you again soon!
I had a wonderful experience with this company's customer service. The representatives were extremely polite and helpful, making sure that our product was exactly what we wanted. They went above and beyond to ensure our satisfaction and I couldn't be happier with the service I received. I highly recommend this company to anyone looking for excellent customer service and quality products.
By Enspire Volleyball C.
Response from Ninja Patches· Jan 3, 2025
Thanks for the kind words! We’re thrilled that our team went above and beyond to ensure you were satisfied with your order. We truly appreciate your recommendation and look forward to serving you again!
Ronald was very helpful with my concerns and taking corrective action.
By Shawn M M.
Response from Ninja Patches· Jan 3, 2025
Thanks for sharing this, Shawn! We're glad to hear Ronald was able to address your concerns and take quick action. We appreciate your feedback and are happy to have helped!
