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Five stars - The customer service in the chat was exceptional, and the agent went above and beyond to ensure I was satisfied! Will definitely be placing another order soon!
By Sarah F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
287 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninja Patches is the leader in custom patches, specializing in every style from embroidered patches, sublimated patches, rubber/silicone / PVC patches, print & stitch patches, leather patches, woven patches, 3d embroidered patches, faux leather patches, faux suede patches. Satisfaction Guaranteed. Free Shipping.
Ninja Patches (ninjapatches.com) has 287 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
287 approved reviews, newest moderated first
Five stars - The customer service in the chat was exceptional, and the agent went above and beyond to ensure I was satisfied! Will definitely be placing another order soon!
By Sarah F.
Our first order had flaws in the stitching that were disappointing, and we didn't feel great about sharing this product with our community. Upon contacting customer service and a few emails back and forth, they agreed to redo the order. The new patches look GREAT and meet all of our expectations. Glad that we ordered early and were not strapped for time to get them redone.
By Kristen S.
Cristalyn helped me out with adding my newly created account to my old transaction. Fast and effective.
By Seals Family F.
Great service. Advice: Order the better stuff. Got what I asked for. Should have spend a few more cents to get what I actually wanted - a better patch. Cheap is not always better. My fault. Great price though!
By Douglas R.
Representative was very helpful with my reorder and answered by questions. Great employees at a great company.
By Richard
After placing my order for patches, Mark communicated with me quickly, within a day, with suggestions for what would work best for my design. After reviewing his suggestions and approving my final order he quickly sent my order processing and updated my invoice. Great communication and speedy processing. My patches look great. I look forward to ordering more items in the future.
By Veronica
FIREEEEEE Thank you so much for bringing my design to life! Y’all did better than i expected!! I’m so excited
By Briana R.
The patches came out great.
By Givans, A.