I received an order that I did not…
I received an order that I did not place. Have never heard of Nilight until this box arrived. Has scam written all over this situation.
By MIchael C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
57 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nilight is committed to produce high-quality products, includes Led Light Bar, led work light, trailer light, headlights, emergency strobe lights to meet all of your needs. Our mission is to supply the best Auto Parts with the best price.
Nilight (nilight.com) has 57 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
57 approved reviews, newest moderated first
I received an order that I did not place. Have never heard of Nilight until this box arrived. Has scam written all over this situation.
By MIchael C.
I ordered a set of the 6 inch light bars. I installed them on my RV and had an issue with one letting water get into it. I contacted them and explained the problem and sent them pictures and they immediately replaced the order and ensured that they would arrive in time for my cross country move. I really appreciate a company that stands by their products and also has great customer service. I'll definitely buy from them again in the future.
By Gregory
I ordered the double set of amber rope lights for my truck. One set was defective and Sunny in customer service was fast to get them replaced. Great customer service!! Great products and superior customer service. Will buy from NILIGHT next time for sure
By Eric H.
Absolutely worst service and product. I ordered a light bar on Nilight’s site. My first time plugging it in and it already doesn’t work. I emailed the company from its website asking for a refund or return label. They ask me for videos and photos, then emailed me back suggesting me to check the wiring. Do not buy from them. I am still waiting for them To tell me how to return this piece of shit.
By Chris L.
I,ordered headlight set for my 06 silverado it rained here in burbank drivers side bottom light leaked i sent nilight copies of purchase photos of light cearly showing water inside light housing I have received no,respect for my buying their product or response about them sending a repalcment. Don't buy their products. They don't care.
By Harvey R.
I ordered from Europe and my package got totally lost in the mail. After many weeks it even got delivered to a wrong address. The postal services where not willing to help, but after some emails with Nilight, they decided to resend my order. I am very thankful for the effort they put into this, and I am so glad I got the unique products I wanted, instead of some refund.
By Magiel van G.
Had a lighwhip break within warranty period. Had zero issues getting in contact with nilight to get a replacement. They take the time to make sure they get you your correct replacement in a timely manner. Great products and amazing customer service!
By Kileigh F.
Response from Nilight· Oct 30, 2025
Thank you for your kind words! We're glad you think so!
Very trustworthy company. Fast response and great service. We love the lights.
By JOE B.
Response from Nilight· Oct 30, 2025
Thank you for your kind words! We're glad you think so!