Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
Nic's FixSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Got problems with your original A1639 Apple HomePod? I may be able to help! From diagnostics, repair techniques, and parts for doing it yourself, to mail-in repair service, you only pay for repairs if we fix it!
Nic's Fix (nicsfix.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
67 approved reviews, newest moderated first
I have two original HomePods from 2018, and one of them failed last month. I sent it to Nic’s Repair, and he fixed it perfectly. I was even able to watch the repair on YouTube. The work was excellent, the price was fair, and shipping was included. Highly recommended.
By Mark B.
Same story as others, a sad beginning with 2 original (refurbished) HomePods both refusing to power up, searching online, finding Nic, communications, ship it to him, watch the live youtube fix session, get the Hp's back, power up, re-connect to the network, MUSIC! Thank's Nic! This was a fantastic experience and it it's great to have the HomePods back in service at a much lower cost than buying a new set. --Michael W
By Michael W.
Nic repaired my first-gen HomePod that had died a couple of years ago after a software update. Essentially, it would not boot. I was hopeful mine would be a simple software fix but the unit needed more. Nic replaced the logic board which cured the HomePod. It is fun and fascinating watching Nic fix HomePods on YouTube. He is amazingly skilled. Taking apart and re-assembling a HomePod is no small feat. Nic makes the whole procedure look easy. And, he's fast! With Nic's Fix you can rest assured that'll you get a quality repair at a very fair price. Who wants to throw away a HomePod? They sound rich and wonderful. You won't regret sending to Nic's Fix to bring your wounded HomePod back to life.
By Ken T.
Seconding all the other 5-stars here. Nic was awesome — quick, thoughtful, communicative, friendly. I'm so grateful to have my HomePod repaired, and still stunned that he could even make it happen. Don't hesitate for a second, seriously.
By Jonathan M.
Nic was great to work with and very responsive to emails. Got my HomePod fixed right up and was awesome to see the repair streamed live to know it would work again when it was shipped back
By Steven H.
Speedy, responsive and overall a very good experience. Repair was live-streamed and I really appreciate that level of transparency.
By Frank G.
Fantastic repair service! I found Nic's Fix by an online search for HomePod repair after my OG pod bricked. Everything went smoothly! I submitted the repair request online and quickly received a text with my mailing label. I received updates via text and within a few days it was fixed! I paid using Venmo, and my pod was on its way home. The diode was replaced and I added optional maintenance. No problems, no delays, no hidden charges. It's now sitting on my countertop happily playing classic 80s :) Terrific price and a usable device saved from the landfill. I can't recommend this service highly enough!
By Rebecca L.
Just received my 3rd fixed OG HomePod from Nic. He is a fabulous person with a genuine care for his customers. The first two repairs were for a common 'no power' issue and another that I dropped (and thought I killed). Two weeks ago a 3rd HomePod developed "death farts" and kept rebooting. Not only is Nic extremely skilled in his work, he also goes the extra mile to head off any future problems (looking for potentially problematic caps, etc) before shipping it back in perfect condition.
By Jon D.
