Responsive and great follow up
Responsive and great follow up. Very personalized service. Rob has very been on top of all my prescriptions and providing timely and frequent communications.
By Jim K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
202 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NiceRx is a telehealth service that connects patients with licensed providers, providing treatment options for weight loss, metabolic health and more.
NiceRx (nicerx.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
202 approved reviews, newest moderated first
Responsive and great follow up. Very personalized service. Rob has very been on top of all my prescriptions and providing timely and frequent communications.
By Jim K.
The customer support went above and beyond, they helped me so much with reminders. All of the people I talked to were very kind and helpful.
By Allison O.
The representative I spoke with was amiable and helpful.
By Laura M.
The quick turnaround from my question helped me decide what I needed to do right away and I appreciate that
By Karol J.
Took time to explain and listen to my questions
By Jim K.
I had sent a msg to a customer service rep, Rob, about receiving help for a medication that I couldn't afford. My expense to just get the medication would've been at least $500, and since I am retired on a fixed income, I really had no way of getting this. Rob was very helpful, even though his company was no longer doing the type of program I needed, he gave me several other options that were available if I qualified, and were extremely helpful. I don't understand why I don't qualify for these just because I am on Medicare - which is why I need help in order to purchase this medication???
By Terry C.
The help and understanding that I received from the customer service group. (Danny, Rob, and Sammy)
By Rick S.
Great customer service!! Dependable and prompt shipping.
By Jen