Knowledgeable answers to my questions
Knowledgeable answers to my questions, reducing monthly cost for treatment and consistency in fulfilling monthly orders.
By Will M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
202 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NiceRx is a telehealth service that connects patients with licensed providers, providing treatment options for weight loss, metabolic health and more.
NiceRx (nicerx.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
202 approved reviews, newest moderated first
Knowledgeable answers to my questions, reducing monthly cost for treatment and consistency in fulfilling monthly orders.
By Will M.
I have had a great experience with nice rx, they have very affordable prices as well as they are very easy to contact and my medicine is always delivered on time!!
By Allison
Very good customer service, Danny has been a big help, easy to get appointment and get going, website easy to navigate and they’ve even dropped their pricing for current members to match anyone new signing up. If I need to delay a shipment by a day or two it’s easily done, also paused it for a surgery I had where I had to be off. There’s no pressure, hassle or loopholes just great service and medications shipped fast.
By Jennifer L.
The first shipment went smoothly. The commitment to ensuring that patients receive the prescription before the current supply runs out is inaccurate. Although my credit card has been charged, I am still waiting for the second shipment. I have already missed one dose, and it looks like I may go at least two weeks without a dose.
By customer
Response from NiceRx· Oct 17, 2026
We’re sorry your second shipment didn’t arrive when you needed it. You should be able to rely on timely delivery and clear updates, and we fell short. The pharmacy experienced processing delays, but we recognize that this doesn’t lessen the disruption you experienced. When you requested cancellation, we promptly cancelled the order and issued a refund. We understand that a refund doesn’t make up for the inconvenience or restore your confidence. Thank you for sharing your experience, and we sincerely apologize for letting you down.
Nice people, very helpful
By Lydia H.
Response from NiceRx· Oct 1, 2026
Hi Lydia, Thank you for taking the time to leave a review. We appreciate it!
Easy instructions. So far cost hasn’t gone up.
By Dawn
Response from NiceRx· Sep 28, 2026
Hi Dawn, Thank you for taking the time to leave a review - we appreciate it.
The B12 is working good so far I feel more energy
By customer
Nicerx took $300 out of my account on the 23rd and it's the 30th of July and i haven't received any medication in the mail yet. Also I scheduled an appt with a physician and when the correct day and time came I checked in and sat by my phone for 1/2hr and no physician. So 60 days in and I still have the wrong nausea medication.
By Fat M.