Cody help me diagnose my problem with…
Cody help me diagnose my problem with my drive-thru very quickly and got me the part I need it overnight to fix it.
By Alex
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
14 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From Self-Order Kiosks and mobile ordering to traditional POS terminals and digital signage, NEXTEP SYSTEMS offers the complete, integrated POS solution. With Self-Order Kiosks as the centerpiece, the NEXTEP solution empowers guests to check out faster, resulting in bigger check totals and higher sales volume. NEXTEP’s self-order solutions drive revenue for food service operators by streamlining operations and transforming the guest experience. Intuitive and personalized ordering flows and faster speed-of-service not only increase guest satisfaction, but also attract guests who otherwise would have been deterred by long lines.
NEXTEP SUPPORT (nextepsystems.com) has 14 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
14 approved reviews, newest moderated first
Cody help me diagnose my problem with my drive-thru very quickly and got me the part I need it overnight to fix it.
By Alex
support fantastic love these guys
By customer
Keith was great, very attentive and helpful Case: CAS-106761
By joan R.
Cody was so helpful and the response was quick
By customer
Fast and efficient, upsell upsell!!! customer service is great, just wish they stayed open a little later and opened little earlier but they do a great job, and have handled any and all issues fast and efficient !
By Rob Lemon Retail Sales M.
Steve and his team is awesome to work with!! :)
By RC