DISCLAIMER..
DISCLAIMER... As far as it actual use I have not yet done that. So I can't in good conscience say it is 5 stars. However I do anticipate a great experience. As for signing up it was incredibly easy.
By Christoher
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
729 reviews
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Building the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
729 approved reviews, newest moderated first
DISCLAIMER... As far as it actual use I have not yet done that. So I can't in good conscience say it is 5 stars. However I do anticipate a great experience. As for signing up it was incredibly easy.
By Christoher
They made extremely easy to sign up!! We cannot wait for this to be up and running. We only wish it would provide more than 15% Thank you
By Rodney And K.
It was good. No problems.
By customer
The enrollment went very well and easy. I also got the gift card quickly! No idea yet on service, Will know in 2023.
By Richard S.
All questions were answered. Received a promised gift card.
By Brian W.
Great company and great product! Great employees and phone support! Unfortunately with Central Hudson G&E terrrible billing practices, they discouraged us and we were unable to get your service at this time.
By Customer
The customer service was good and informative, however I am not drawing power as of yet
By Bruce T.
I have been trying to cancel my account for the past month. My account is in NY. There is no phone number for NY. So I have submitted "Contact Us" notes to request cancellation; current count 4 times! No response. It's like no one is working for this company.
By Yk S.
Response from Nexamp· Sep 6, 2022
Hi there, I apologize for any difficulty you've experienced in trying to contact us. We are currently experiencing an extremely high rate of inbound communication, which unfortunately affects how quickly we can respond to emails. We don't have state specific support lines, you can reach our team at (855) 727-4636 Monday - Friday from 8:30 AM - 6:00 PM EST. There you will be able to speak to one of our agents and we can process your cancellation.