I LOVE their customer service
I LOVE their customer service! response and shipping time is always above all else! The scents are amazing!
By Tiffany W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
434 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fragrance Oils and Mica Powder Colors for creating your own soap and candle products! Choose from many affordable fragrances and a beautiful array of colorants. Maximum $7.00 shipping in the USA! International shipping, too.
New York Scent (newyorkscent.com) has 434 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
434 approved reviews, newest moderated first
I LOVE their customer service! response and shipping time is always above all else! The scents are amazing!
By Tiffany W.
Great product with fast and affordable shipping! I especially love the poured on date. I will definitely be ordering again :)
By Brittney
When I order I receive my items in a quick timely fashion. I haven’t had a chance to use all of my scented oils yet but so far so good. I use them for wax melts the Birthday Cake and Coffee ones are awesome they have a great cold and hot throw.
By Margaret
Fast shipping great fragrance oil
By Emily V.
I have purchased a number a fragrances from NYS and have been pleased with all, as well as delivery time etc.
By Amy H.
Everything I got from this shop are all amazing!!!
By Elena G.
I didn't get any item nor money back on card
By Alphonso J.
Response from New York Scent· Mar 7, 2019
As we’ve explained to you numerous times, your credit card transaction was rejected by the payment processor’s fraud check. This means that you never PAID us for anything and we never OWED you anything. Your bank also tried to explain this to you. Your review is NOT valid as you’ve never had any transactions or dealings with us, except the numerous emails we sent you regarding this issue you’re having with your own bank.
Absolute love all the pigments I received
By Ambyr