Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
The ring was very nice, quality is nice. I am not a fan of FedEx but that should not affect my review of the ring. My wife love it.
By Jeff W.
Response from New World Diamonds· May 16, 2019
Hi Jeff, We are happy to hear that your wife loves her ring from New World Diamonds. Please let us know if we can help you in the future. All the best, Team NWD
Great Experience with New World Diamonds. Received my beautiful ring exactly how I wanted in quick fashion.
By Aaron B.
Response from New World Diamonds· May 16, 2019
Hello Aaron, It was a pleasure to have had the opportunity to work with you! We hope to hear from you in the future. All the best, Team NWD
Beautiful wedding band, excellent price. Website does say most items ship within 1-2 business days, but my band took over a week to ship. Otherwise, customer survive was great and answered my questions within 24 hours.
By Christin
Response from New World Diamonds· May 16, 2019
Hi Christin, We appreciate your support and hope to work with you again soon. Thanks so much for the kind review! All the best, Team NWD
NWD custom made a wedding band for me. They did an incredible job, it’s gorgeous and exactly what I wanted. I highly recommend them, and we will definitely be purchasing again!
By Mrs B.
Response from New World Diamonds· May 15, 2019
Mrs B., We appreciate your support and look forward to working with you in the future. Have a wonderful Spring/Summer season! All the best, Team NWD
ring was gorgeous. Customer service very helpful. Needed a different size and they went to work on it before I even had it in the mail!
By Amy L.
Response from New World Diamonds· May 14, 2019
Hi Amy, Thank you so much for the kind words and your support! We hope to hear from you again soon. All the best, Team NWD
These folks are just the best. Best service, Best prices, Best pink diamonds. I searched the web for a 1 to 2 Carat synthetic pink diamond. I found very few that were a pretty shade of pink suitable for an engagement ring. Most were pricey. I found New World Diamonds last. These folks lab grow their diamonds in the USA and sell directly to the public. The value and quality are outstanding. Equally important is their no questions asked refund policy. Unfortunately, my engagement did not last. I informed them, received a prepaid shipping label making the return easy and was given a prompt refund of the full price for both the 1C diamond and setting. They will be my go to jeweler from now on.
By Evan M.
Response from New World Diamonds· May 14, 2019
Evan, Thank you for giving us the opportunity to help you with your engagement! We wish you all the best and will be here if you ever need assistance in the future! Kind regards, Team NWD
I was very pleased with the ring. My wife was beyond thrilled. She took it to her jeweler, and he couldn't tell it wasn't a mined diamond. The stones match perfectly and the setting is substantial. We received the ring very quickly after placing the order. I highly recommend New World Diamonds.
By Stephen A G.
Response from New World Diamonds· May 14, 2019
Stephen, It was a pleasure working with you and we are super happy to hear your wife was thrilled! Thank you for your business. All the best, Team NWD
By providing exactly the product advertised in the exact amount of time advertised, New world diamonds has exceeded my expectations by meeting them. I had the wedding band I purchased tested at a jewelry store and it is in fact diamond, as the website claims. Similar bands cost $1600 and their price of $300 was incredibly fair. I cannot wait to purchase from them again!
By Rachel
Response from New World Diamonds· May 14, 2019
Rachel, Thank you taking the time to share your experience with us! We are super happy that your expectations were exceeded. We look forward to working with you in the future and appreciate your support. All the best, Team NWD
