Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
Beautiful earrings, much more than I expected for the price! Great service too, and they arrived in lovely packaging that made me feel special. Would definitely recommend!
By Tess C.
Response from New World Diamonds· Jun 29, 2020
Hi Tess Challis Thank you for the great review! We value your feedback and appreciate the opportunity you gave us. Have a wonderful day! All the best.
the diamonds are very pretty and sparkly. I don't like the setting very much. It's a bit thin and one of the posts is slightly bent. I paid $400 Extra for 2 day delivery and did not get the earrings in 2 days. When I advised New World Diamonds of this situation I never heard from them. This is why I give them 3 stars.
By Patricia O.
Response from New World Diamonds· Jun 30, 2020
Hi Patricia, My name is Tina, I’m sorry to hear about your bad experience. I do show a two-day shipping charge of $25 applied and the order was shipped two-day service on Monday. I’d like to work with you to resolve these issues, if you’d like to discuss this further, please contact me at 877-653-2250 or [email protected]
This is a very nice piece of jewelry. The recipient has not seen it yet so I do not have her feedback yet.
By WClay
Response from New World Diamonds· Jun 29, 2020
Hi WClay We love hearing from happy customers! Thanks so much for your business and feedback. All the best.
I won’t name the other well known lab diamond company I dealt with previously( not Clean Origin or Miadonna btw) , but they could really use New World Diamonds as a role model for superb customer service! The diamond Puppy paws earrings I bought for my daughter’s birthday are adorable and so sparkly. Thank you to Tina and everyone at NWD who made sure they were created and shipped in plenty of time for her birthday. I highly recommend NWD to anyone who is shopping for diamonds and/or diamond jewelry. Man made diamonds are every bit as beautiful, same properties and durability as earth diamonds at a much more reasonable price!
By TERESA T.
Response from New World Diamonds· Jun 29, 2020
Hi TERESA T. We are grateful for your support and willingness to write a review. We are super excited to learn that you are happy with your purchase! We hope to hear from you soon. We look forward to assisting you in the future. All the best.
So beautiful!
By Holly N.
Response from New World Diamonds· Jun 24, 2020
Hi Holly Nguyen Thank you so much for the kind review! We appreciate your support. All the best.
Just beautiful!
By Debra R.
Response from New World Diamonds· Jun 15, 2020
Hello Debra Reynolds We are greatful for your support and willingness to write a review. Thank you for trusting NWD.
A top knotch company that crafts excellent jewelery
By CM
Response from New World Diamonds· Jun 15, 2020
Hello CM We are super excited to learn that you are happy with your purchase! We hope to hear from you soon.
I LOVE this company. I got two beautiful rings including a very reasonably priced 1.05 carat yellow diamond. Amazing!!
By Piper R.
Response from New World Diamonds· Jun 15, 2020
Hello Piper Roach Thank you for the support and great feedback. We look forward to assisting you in the future. All the best.
