Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
This was a gift and my god daughter called and was so happy and pleased with her earrings. She described then
By sparkyjg
Response from New World Diamonds· Dec 16, 2020
Hi Sparkyjg We are super excited to learn that you are happy with your purchase! We hope to hear from you soon.
I bought a .90 caret diamond. After purchase I had no idea that a lab grown diamond has no resale value. Bummer.
By B. B.
Response from New World Diamonds· Dec 15, 2020
Hi, I'm sorry you were told that. When lab grown diamonds first came out, it was a hard process to sell them, let alone resell them. Over 20 years later and in todays world, not only are they sellable, but desirable. More and more people are being educated on how diamonds are mined (blood diamonds) they are not wanting to support such inhuman practices. Mining is hard on the earth and the people, including children doing the labor. The demand of lab grown is continually increasing, which means resale is too. Enjoy the diamond you purchased, the value is there and is increasing.
I researched Lab diamonds and lurked for months between many brands/stores, wanting to acquire a tennis bracelet for our 50th anniversary. Finally placed the order on CiberMonday for white gold 5ct bracelet. Site said it might take up to 14 days to arrive. It arrived in 3 days. I love it. Heavy 14K gold and real (lab) diamonds, pure authentic and the absolute best price. Proud to wear this and nice enough to leave to my granddaughter. I saved 1,000's compared to Earth diamonds, that look no better.
By Hattie W.
Response from New World Diamonds· Dec 8, 2020
Hi Hattie Wilkie We really appreciate you taking the time to provide feedback! Thank you for your business. All the best.
I received my order quickly. The earrings I bought were gorgeous I would recommend this company to others for sure!! 💯 satisfied
By Wendy C.
Response from New World Diamonds· Dec 8, 2020
Hi Wendy Church We really appreciate you taking the time to provide feedback! We are glad you loved our fast service. Hoping to serve you even better in the near future.
I lost a diamond stud earring about 10 years ago and wanted to replace it. I started to price what the one stud would cost and it ranged from $900 - $1,500. The cost was prohibitive until I heard about lab grown diamonds. I started to shop around and found New World Diamonds to have the best pricing. When the single stud earring came in, I was amazed at the quality and the color of the diamond. It actually looks better than my real diamond but the slight difference isnt noticeable. I am so pleased with my purchase I am looking at other jewelry to buy from them.
By MLC
Response from New World Diamonds· Dec 4, 2020
Hi MLC We are super excited to hear you feedback and excitement for your diamond ! We hope to work with you again in the future. Thank you for trusting NWD. All the best.
Outstanding customer service. I was disappointed with the initial set of earrings I received. Even though I had purchased them through a secondary vendor, I contacted New World Diamonds directly, and they immediately replaced them by FedEx overnight. The second pair was beautiful.
By W K.
Response from New World Diamonds· Dec 3, 2020
Hi W K Thank you for the helpful feedback. We love to hear about the quality of our products! We hope to work with you again.
The prices, quality, and services are better than other sellers of lab diamonds!!
By Michael G.
Response from New World Diamonds· Dec 2, 2020
Hi Michael Griffin We are so grateful for your feedback and support! We hope to see you back at NWD soon. All the best.
Our fist purchase was nothing short of amazing: the quality workmanship, the brilliance of colored and white diamonds, and overnight delivery and personal follow up call to assure our satisfaction. And the second purchase was every bit as good as the first; the workmanship, the diamonds, etc. We are New World Diamonds customers for life.
By Elwood in M.
Response from New World Diamonds· Dec 4, 2020
Hi Elwood Wow!! We are so grateful for the incredible feedback. We appreciate your business and hope to hear from you in the near future! All the best.
