Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
item shipped extremely quickly and arrived as expected, diamond is sooooo sparkly and lovely color
By Shelly B.
Response from New World Diamonds· Mar 26, 2021
Hi Shelly B. Thank you for the great review! We value your feedback and appreciate the opportunity you gave us. Have a wonderful day! All the best.
Absolutely the only place I will shop for diamonds ever again. Top notch customer service. Incredibly high quality products. My jeweler was blown away when I took my diamond ring to him for cleaning.
By RJ
Response from New World Diamonds· Mar 14, 2021
Hi RJ We are super excited to hear you feedback and excitement for your ring! We hope to work with you again in the future. All the best.
Fantastic experience working with New World Diamonds to create custom diamond earrings. The earrings were delivered within a week of contacting the company and are absolutely stunning. I will no doubt be purchasing additional diamond pieces going forward.
By MICHELLE S.
Response from New World Diamonds· Mar 14, 2021
Hi Michelle Thank you for the kind review! We appreciate your business. All the best.
My wife loves her new ring and it is just as clear and lustrous as her traditional diamond ring.
By Gary M.
Response from New World Diamonds· Mar 14, 2021
Hi Gary Thank you for the support and great feedback. We look forward to assisting you in the future. All the best.
I just purchased a pair of the yellow gold 1/2 carat TW pink diamond solitaire earrings and absolutely LOVE them! They're incredibly shiny!! I bought them to go with my ring which contains a mined pink diamond. This is my first purchase from New World Diamonds and I'm sure it won't be my last. Thanks very much!!
By Johanna R.
Response from New World Diamonds· Mar 14, 2021
Hi Johanna We are grateful for your business and kind words! All the best.
I love new work diamond very much. Good service and nice people there
By Tom V.
Response from New World Diamonds· Mar 14, 2021
Hi Tom We are so grateful for your feedback and support! We hope to see you back at NWD soon. All the best,
Within 3 hours of my wife putting on her 60th birthday present diamond necklace, the chain fell apart. I will be calling tomorrow to get my money back. I thought it was a good price and it goes to show, you get what you pay for. Totally disappointed !!
By James K.
Response from New World Diamonds· Mar 3, 2021
Hello James, I apologize that this happened. We strive for a great experience and quality jewelry. I have already begun the process of return and a return shipping label is being emailed to you today. If you'd like to call in or email, we would like the opportunity to make this right and a much better experience. All the best Team NWD
They were great to deal with and I have been looking for a good place to buy diamonds.
By Adam S.
Response from New World Diamonds· Mar 4, 2021
Hi Adam , Thanks so much for the kind feedback. We are excited to know you are happy with the beautiful ring!
