Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
My new fiancé absolutely loves her new ring!!
By Kyle H.
Response from New World Diamonds· Sep 10, 2022
Greetings Randall, Thank you so much for choosing and reviewing us. Congratulations on your engagement, and glad to know that your fiance liked the ring. Keep shining and shopping with us. Have a great day ahead!
I sent an e mail since the day I received the ring to return but don’t get reply yet!
By Aye O.
Response from New World Diamonds· Aug 19, 2022
Hello Aye, We're not sure what happened but we haven't received any emails from you. Your request to return your order has been passed along to our customer service department and you'll get an email today with the instructions and return shipping label. If for some reason you do not receive it, please call us at 1-877-653-2250 Best Regards, NWD Team
Best service and quality--the jewelry is incredibly beautiful and their customer service has been exceptional throughout
By TODD
Response from New World Diamonds· Aug 15, 2022
Greetings Todd, Thank you for reviewing and choosing us. Glad to know that you had a smooth experience with us. Your generous review will keep us motivated to provide best designs and service to our clients. Do shop with us again. Keep Smiling! Have a great day ahead.
I love my orange diamond Kelsey Necklace. It’s gorgeous. And New World Diamonds’ customer service is fabulous. The first one I received was a shade I wasn’t happy with, and they easily and rapidly replaced it.
By Anna
Response from New World Diamonds· Aug 15, 2022
Greetings Anna, Thank you for reviewing and choosing us. Glad to know that you had a smooth experience with us. We are sure you'll look amazing in our Kelsey Necklace. Do shop with us again. Keep Smiling! Have a great day ahead.
I absolutely love this company! Their customer service is as awesome as their jewelry. I look forward to doing more business with them in the near future.
By Darlene M.
Response from New World Diamonds· Aug 9, 2022
Greetings Darlene, Thank you for reviewing and choosing us. Your wonderful reviews keep us motivated. Glad to know that you loved the designs. Please share images whenever you can. Keep Smiling Have a great day
Diseño único y vale la pena el precio del artículo que seleccioné para mi novia, ¡a ella le encanta!
By Almar
Response from New World Diamonds· Aug 9, 2022
Hola Almar, Es emocionante leer que a tu novia le encanta. Gracias por revisarnos y elegirnos.
Excellent craftsmanship, excellent service. Would buy again without hesitation. Thank you for an excellent ring.
By SP
Response from New World Diamonds· Jul 26, 2022
Greetings SP, Thank you for reviewing and choosing us. Your wonderful reviews keep us motivated. Please share images whenever you can. Keep Smiling Have a great day.
Amazing Service, Amazing Price, and Quality Products. Loved it!
By Jigar P.
Response from New World Diamonds· Jul 26, 2022
Greetings Jigar, Thank you for reviewing and choosing us. Your wonderful reviews keep us motivated. Please share images whenever you can. Keep Smiling Have a great day.
