A hassle-free experience
A hassle-free experience. Price was good, shipping pretty quick. I will do business with New Town Spares again.
By David O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
482 approved reviews, newest moderated first
A hassle-free experience. Price was good, shipping pretty quick. I will do business with New Town Spares again.
By David O.
The computer monitor initially came on but had an illegible screen of five (5) of the same images. I tried every adjustment offered with no change. The monitor shut down after approximately ten minutes and will not even power back up. Unfortunately, it is useless. 09/22/25 As stated in my above 09/07/25 review, I received and installed a computer monitor that did not work. Newtown Spares was diligent in contacting me for several days. Unfortunately, I was predisposed and difficult to reach. As soon as I replied they confirmed the issue and immediately refunded all funds expended. I couldn't ask for a better response. 09/22/25 Initially received an installed a computer monitor with the above results.
By C. Ronald M.
My representative was quick to respond, informative and courteous. What more could you ask for from customer service?
By Brad “Oz” G.
Great experience finding parts I needed and, again, pleasantly surprised by the immediate fulfillment of the order and speedy delivery. Happy to come back to these guys when my needs arise.
By Jeremy
Great experience. Fast, helpful, and easy to communicate. Thank you!
By Tim
SUPER fast communication! Reached out about a tracking number and heard back within a few minutes. Thanks for making this a breeze! :)
By Melody H.
Efficient and helpful
By C M S.
Very Responsive and good follow thru
By DSEP