ordered a replacement motherboard
I ordered a motherboard to replace the one in my Dell mini desktop that had gone bad. It arrived a bit earlier than expected and works fine. The ordering process was easy.
By Denis S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
482 approved reviews, newest moderated first
I ordered a motherboard to replace the one in my Dell mini desktop that had gone bad. It arrived a bit earlier than expected and works fine. The ordering process was easy.
By Denis S.
Sales representative Kevin was very helpful and knowledgeable.
By Bob K.
They had some tapes I have had trouble finding and got them out quickly. They kept us up to date on shipping status and even called to ask how the product was. Will definitely use this company again.
By Dina
Great customer service, attentive with a fast response and expedited items to fulfill the needs of our situation. Thank you so much!
By Chee L.
Part not working.
By Ronald M.
Response from NEW TOWN SPARES· Mar 2, 2026
I am sorry to hear about that, you must have received a Warranty as well, kindly claim your warranty to get a resolution. Cheers!
Purchased an HP printer, paid over $900 for a "refurbished" printer. It was delivered damaged, parts missing and not in working condition. I received a used printer that wasn't even tested before it was shipped. Contacted customer service and spoke to Daniel. They company issued a refund and apologized profusely. I feel the printer should have been tested prior to shipping and for that reason I can not give them 5 stars.
By Zina R.
Ryan was great to work with. Great communication and an all around good guy that you'd want to have a beer with. He was very patient and provided answers while I flip flopped on shipping a couple times. Items were as described ahead of time. Based on my experience, I will be definitely coming back for future hardware needs and encourage those reading this to do the same.
By Deputy
Excellent communication and service.
By emily