They had the part I needed and delivery…
They had the part I needed and delivery was prompt.
By g J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
482 approved reviews, newest moderated first
They had the part I needed and delivery was prompt.
By g J.
Was hesitant on the purchase I made finding out the product was used. But customer support fixed it and made it good.
By Ralph M.
This company made sure to maintain contact from the time I ordered my Motherboard. Information was passed and when New Town Spares discovered a Problem with my order they informed me of options so that I could make a decision in a very timely manner. Daniel Eriston even checked to make sure once I received my product that I was able to install it and that it was working as designed.
By Kathy
Got the ssd I needed for a great price. Wasn't new but was half as much. Worked for the laptop I needed it for.
By Joseph
I was in the market for a WUH721414ALE604 Hard Disk Drive, and when I saw the price was $292.44, I jumped on it, as that's roughly $30 cheaper than everywhere else. Well, I guess New Town Spares didn't much care for me getting a good deal, because several days later I received an email saying that they didn't have any more stock of that, and offered me to purchase a refurbished of the same model for $429.70--OVER $120 more expensive for a refurbished version. Sure enough, I go to their website today, and they have the exact same NEW product still listed as in-stock, except now it is $429.70. Sounds to me like someone forgot to update the pricing on their page in relation to the post-AI overinflated pricing structures, and instead of taking the loss in profits, they decided to screw over their customer. False advertising 100%. Never doing business with them again. Update: Ryan did get back with me that the transaction did not process since the order couldn't be fulfilled, so a refund was not necessary. I'm not going to go down the run-around chasing sub-par options that are overpriced, and have declined to proceed with this transaction. I will be taking my business elsewhere.
By Jesse B.
The sales team was very friendly and did a fantastic job of getting the product to me quickly.
By Darren D.
Gave me a great product at a resonable price.
By Gary B.
The first item shipped was the wrong item, the second shipment made it right. Shipping time was a little long, but the item quality and price was right.
By Neal