Excellent Customer Service
Excellent Customer Service, Quality Products, and Very Good Delivery Time !!
By Rick B H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
482 approved reviews, newest moderated first
Excellent Customer Service, Quality Products, and Very Good Delivery Time !!
By Rick B H.
When i spoke with the salesperson at the start he laid out how things would go and that is what happened. The part I needed was in England and needed to be transported to the U.S. which took additional time. It was a great experience from start to finish. Thank you.
By Donna
Timely, honest, excellent communications
By Terry W.
Way to order, received the correct items fast, great service with follow up by an actual person to be sure I was satisfied. Highly recommend this vendor!
By Jenny B.
Top notch service, Fast Delivery Time !
By Rick H.
Very happy with printer (HP office jet pro 7740) once received from FedEx. FedEx was very slow on delivery. Anyway, loved how printer was wrapped in a durable plastic bag for easy pull-out of box. Genius idea! Set-up was easy, loved flexible display, and paper tray will accommodate oversize paper. Thanks New Town Spares
By Donna O.
Always in communication and got the warranty replacement done easy and as smooth as possible.
By Trey
They have responsive customer service and offer great prices on used hdd
By Steve R.