I received my refund!
I received exactly what I ordered…a mistake with the order was resolved and I received my refund.
By Anthony J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
482 approved reviews, newest moderated first
I received exactly what I ordered…a mistake with the order was resolved and I received my refund.
By Anthony J.
The product a 4tb hdd though it is technically a clean pool unit, and though I've never heard that phrase before I can assure you the is a distinction, because upon recipient of my item the condition was immaculate, damn near pristine no way resembling a used item. Shipping time was less than 2-3 days. Can't beat the price
By Super ganja L.
Easy to deal with and very helpful with any issues that arise.
By Darren B.
Product received as advertised unlike other vendors who were not able to fulfill. Helpful staff, definitely will do business again!
By Brian G.
They were very helpful and even held my delivery until I wanted it shipped. Would by from them again!
By David S.
I'm always a little skeptical ordering from someplace I haven't heard of before but any fears were quickly put to rest. Awesome communications and follow-up from the New Town team. Shipping was fast and the product arrived in good shape and ready to use.
By Bradley G.
Our company has dealt with New Town Spares a few times now and it's always been seamless. Our last order, I accidentally ordered something incorrectly and they went out of their way to help me even though they did not have to. We will surely use them again in the future.
By Teresa
Excellent and exceptional service and product.
By Annoyed