Great Chat Service.
Great Chat Service.
By LLoyd B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
482 approved reviews, newest moderated first
Great Chat Service.
By LLoyd B.
Great service. Very responsive and willing to help match competitive pricing.
By Jason Ten B.
Fast shipping!
By Jack C.
Kevin Malick was very helpful, going out of his way to get me options and solutions even though my deadlines and requirements were very hard to meet. Absolute rockstar!
By Timothy J.
I used the chat feature on their website and it didn't feel like an AI ! I was able to ask questions and confirm details about the item I wanted. When I ordered online, it shipped quickly. The company's customer service clearly is working to make sure clients are satisfied, which is refreshing, but I would actually say they sent too many update/check-in emails.
By Emily
They were quick and communicated well throught the whole process. Item arrived and was as described. Works great!
By RIchard J.
Excellent communication and products were as described. Very happy with my purchase.
By Chris
Fast shipping, great communication, excellent quality packaging.
By Nelson O.