Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,280 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
3,280 approved reviews, newest moderated first
Easy process.
By Isabelle
Response from NewSelf· Aug 24, 2026
Thank you for your five-star review, Isabelle! We’re glad you found the process easy and straightforward. We appreciate you taking the time to share your experience. Best, The Team
Has a wonderful guide to help you be successful. Checking in every other week so you always know where you're at. If I have questions I just send them a message and they're always prompt in answering my question.
By Deelean B.
Response from NewSelf· Aug 24, 2026
Thank you for sharing your experience, Deelean! We’re glad the guidance and regular check-ins have helped you stay informed and supported. It’s also wonderful to hear that your questions have been answered promptly. We appreciate your five-star review! —The Team
Easy fast process
By Michael G.
Response from NewSelf· Aug 24, 2026
Thank you for the 5-star review, Michael! We’re glad you found the process quick and easy. We appreciate you sharing your experience. —The Team
I had a good experience
By Daniel
Response from NewSelf· Aug 25, 2026
Thank you for sharing your feedback, Daniel. We’re glad to hear you had a good experience and appreciate you taking the time to leave a review. We hope to provide an even better experience next time. —The Team
I have a hard time finding out how o talk to real people when I get on that old struggle bus. I prefer a real person because AI is very difficult. They do provide good service but I wish communication would improve. For example, my RX was changed without knowing why.B12 was replaced and I’m not sure why. No explanation prior to the change nor now. They explained I needed less of this RX but why and not the benefits of the change. I like to know these things.
By Betty Russell B.
Response from NewSelf· Aug 25, 2026
Thank you for sharing your feedback, Betty. We’re glad you’ve received good service, and we understand why speaking with a real person and receiving clear explanations about prescription changes is important. We’d appreciate the opportunity to have the appropriate team review your experience and address your questions privately. Please respond through Trustpilot’s private verification process so we can locate the appropriate account. —Customer Care Team
Raymond really came through for me, resolving previous problems with the product arriving excessively hot. The new packaging with the large ice block 🧊kept the medicine cold, preserving the integrity of the product. Thanks so very much for your attention to this matter.
By Greg M.
Response from NewSelf· Aug 24, 2026
Thank you for sharing your experience, Greg. We’re glad Raymond was able to help address your concerns and that the updated packaging kept your shipment cold in transit. We appreciate your kind words and your recognition of his attentive support. —The Team
Easy to understand information and quick response to my things that I need to start my weight loss thank you very much
By Roberta-Ann K.
Response from NewSelf· Aug 25, 2026
Thank you, Roberta-Ann! We’re glad the information was easy to understand and that you received a quick response as you got started. We appreciate you sharing your experience and wish you all the best on your journey. —The Support Team
I have lost about 43 lbs., and I feel great!
By Nancy M.
Response from NewSelf· Aug 24, 2026
Thank you for sharing your experience, Nancy! We’re thrilled to hear you’re feeling great and celebrating such meaningful progress. We appreciate your five-star review and wish you continued success on your journey. —The Team
